Understanding The Acceleration Of Digital Transformation In BFSI

Understanding The Acceleration Of Digital Transformation In BFSI

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About The Webinar

The world, today, is evolving rapidly on the digital front. With the prevalence of mobile devices and cheap internet, digital adoption is rising for businesses everywhere. ‘Digital transformation’ is no longer a buzzword in conversations but a criticality for business growth.

The BFSI industry is one such vertical that highlighted the importance of going digital, as consumers continued to evolve around the world and demand more convenience with their financial needs.

COVID-19 has fast-tracked the adoption of digital products and services at an incredibly rapid rate. For BFSI, the digital-transformation timeline has gone down from 10 years down to less than one year!

In this webinar, we will talk about how humanity’s greatest healthcare crisis has triggered a digital revolution for the BFSI industry and what it means to create delightful online experiences in the financial space.

We have put together a stellar panel comprising the leading voices to digitize finance in India.

Panelists

  • Moderator: Deepak Oram – Head, Martech & Automation at HDFC Bank
  • Panelist: Darshana Shah – Senior VP – Marketing and Digital, Aditya Birla Health Insurance Company Limited
  • Panelist: Prabhakar Tiwari – CMO, Angel Broking
  • Panelist: Monica Jasuja – Head of Product Management – Mobile Financial Solutions, Comviva
  • Panelist: Sonia Notani – CMO, IndiaFirst Life
  • Panelist: Pradeep Nidamarthi – VP & Head of Digital Investments, SBI Mutual Fund

Join us to take a deep dive into the current state of the BFSI sector in India and know why digital transformation is accelerating. Also understand the shift from offline to online, and the challenges that lie ahead in the process.


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Speaker

Darshana Shah Senior VP, Marketing and Digital, Aditya Birla Health Insurance Company Limited

Darshana Shah is the Head of Marketing & Digital at Aditya Birla Health Insurance Co. Limited (ABHICL). She has been a part of ABHICL, a joint venture between Aditya Birla Group and MMI Holdings of South Africa, since January 2016. She drives key agendas as a ‘Customer Custodian’ in Product Marketing, Channel and Customer Experience Management, Contact Centre, Corporate Communications, and Digital business mandate for the customer-facing and distributor-facing ABHI assets, including digital adoption. Overall, Darshana has 21 plus years of rich experience in marketing, brand & communication. She is the recipient of the prestigious ‘Aditya Birla Capital Awards 2018’ in the ‘Functional Excellence’ category and ‘Aditya Birla Group Award 2018’ in the ‘Exceptional Contributors’ category. Before joining Aditya Birla Health Insurance, she was with Hypercity Retail as Sr. Vice President - Marketing and Visual Merchandising.

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Speaker

Prabhakar Tiwari Chief Marketing Officer, Angel Broking Limited

Prabhakar Tiwari works as Chief Marketing Officer with Angel Broking, spearheading Brand, Performance Marketing, and PR initiatives. The firm has seen rapid improvements in its digital maturity metrics and market share gains under his growth leadership with a slew of new initiatives. In the past, he has worked with prominent companies like Marico, CEAT, and PayU. The core of his professional expertise is built around leading digital & tech-oriented organizations, driving consumer innovation, and ensuring disciplined execution. He is highly networked in CMO/CXO peer group forums like AIMA, IAMAI, Ad Club, RMAI, and DMAI.

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Speaker

Pradeep Nidamarthi VP and Head of Digital Investments, SBI Mutual Fund

Pradeep is an entrepreneurial, data-driven, and results-oriented business leader with strong consumer marketing and product management credentials in the Internet, Financial Services, and Banking domains. He has extensive experience building digital and omni-channel businesses bringing together marketing, product, analytics, and technology. He currently heads the Digital team at SBI Mutual Fund responsible for the digital P&L, digital transformation, and analytics within the organization. He has experience leading the digital business in Reliance Capital and building the omnichannel business of Heritage Fresh. He started his E-commerce journey with Amazon and eBay. Before that, he worked with Standard Chartered Bank in Singapore, driving CXO level strategy engagements and affecting large scale transformations. A real people’s person, he is an IIT-Bombay and University of Cambridge alumnus.

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Speaker

Sonia Notani Chief Marketing Officer, IndiaFirst Life Insurance Company Ltd.

Sonia Notani is the CMO of IndiaFirst Life. She spearheads the company's Marketing, Product, Customer Experience, PR, Strategic Alliances, and Direct & Digital Sales functions. She has made it into the world-renowned Fortune magazine's "40 Under 40" 2019 listing, acknowledging India's brightest business minds. She has also been named among the 'Super 30' – CMO Honor Roll by IAMAI and iProspect in 2019 to recognize her contribution towards charting the course of IndiaFirst Life's brand journey. ASSOCHAM has recognized Sonia's contributions to the Indian life insurance space with the "Women Leader in Insurance – CSO" award. In her previous stints, Sonia has worked with Aditya Birla Group, Citibank, Reliance, and KPMG. With extensive expertise in the BFSI space, Sonia joined IndiaFirst Life in 2009.

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Speaker

Monica Jasuja VP and Head of Product Management, Mobile Financial Solutions, Comviva

Monica Jasuja is the Vice President at Comviva and heads the Product Management for its flagship Mobile Financial Solutions division. She is deeply involved in building next-generation digital financial platforms that deliver exceptional scale and value to the payments industry. Monica brings extensive work experience to the table from across four geographies. Being a consumer-focused product management professional with techno-commercial proficiency, she has efficaciously designed, developed, and launched products that deliver remarkable value. Before Comviva, she worked at MasterCard India in multiple roles over six years. With a strong emphasis on lessening the gender gap, she has rallied around various causes such as #WomenAtWork, #Girls4Tech, and STEM. She is a well-known influencer and got featured in the top 10 of Women in Finance Power 100 / Fintech Finance GOLD Power List, which recognizes top Fintech influencers globally.

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Speaker

Deepak Oram Head of Martech and Automation, HDFC Bank

Deepak heads Marketing and Automation at HDFC Bank. He is responsible for evolving and scaling data-driven customer experience. He specializes in digital strategy and marketing technology. He loves evolving teams and organizations towards best-in-class digital customer experience management processes and platforms. He has had entrepreneurial beginnings in web technologies and digital business starting in the early 2000s, followed by applied digital strategy and hands-on execution of digital transformations in banking at scale.