Surveys are a great way to generate leads for your business. Find out more about your prospects than just their basic details and be better positioned to understand their precise needs.
Cart abandonment is a universally realized issue. But before you bring your users back, it’s important to identify their reasons for leaving. Cart abandonment surveys can help you with that.
Customer Satisfaction Surveys
A happy customer is not only a repeat customer but also a great brand advocate. Surveys can help you measure how satisfied your customers are & how they perceive your brand.
Customer Insight Surveys
Customer data is gold for businesses. It helps them personalize their offerings & sell more effectively. And what better way to get those important insights than intelligently crafted consumer insight surveys.
Market Research Surveys
You can’t launch new products without first understanding your target audience’s behavior. Surveys are a great tool to conduct market research & prepare go-to-market strategies driven by it.
Community surveys can help you identify common traits exhibited by large or filtered groups of people, enabling you to understand the demand patterns you need to cater to.
What Makes WebEngage the Best Survey & Feedback Tool in the Market?
Different Use-cases, Different Templates
Plug-n-play layouts, different response-types, logically branched questions, complete CSS customization, and aesthetically designed templates.
Seek user feedback and insights proactively when the user is ON your website – in real-time.
Get newsletter sign-ups or run an exit survey for users leaving your website.
Capture responses from your ever-growing mobile website users.
Create full-page surveys and generate a public URL that can be shared on social media or sent in an email.
Ask Tailored Questions to the Right Set of Users, Always!
Make use of dynamic and static segments, customer behavior-based targeting and custom targeting capabilities to reach the right customers, every time.
Bring Campaign Analytics to the Centre of All Your Engagement & Retention Efforts
Design and manage your campaigns across multiple channels to build a unified customer experience, all from the same dashboard.
Analyze the effectiveness and overall performance of your Surveys using data-rich reports and visual dashboards, in real-time.
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
Our Customers Acing at User Engagement and Retention
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.
Chief Marketing Officer
WebEngage has improved our ability to understand and unify user data to solve the retention problem. We’ve seen a 22% uplift in repeat purchases.
Customer Lifecycle Manager
WebEngage’s retargeting campaigns are very effective, resulting in 17% of our transactions. We witness a higher ROI than other digital channels.
Manager - Campaign Strategy & Analytics
Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.
Principal - Growth
Keep pushing forward. We’ve got your back.
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
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A Big ‘Thank You’ to our customers for always motivating us to break new grounds!