What Makes WebEngage the Best Survey & Feedback Tool in the Market?

  • Lead Capturing

    Surveys are a great way to generate leads for your business. Find out more about your prospects than just their basic details and be better positioned to understand their precise needs.

  • Cart Abandonment

    Cart abandonment is a universally realized issue. But before you bring your users back, it’s important to identify their reasons for leaving. Cart abandonment surveys can help you with that.

  • Customer Satisfaction Surveys

    A happy customer is not only a repeat customer but also a great brand advocate. Surveys can help you measure how satisfied your customers are & how they perceive your brand.

  • Customer Insight Surveys

    Customer data is gold for businesses. It helps them personalize their offerings & sell more effectively. And what better way to get those important insights than intelligently crafted consumer insight surveys.

  • Market Research Surveys

    You can’t launch new products without first understanding your target audience’s behavior. Surveys are a great tool to conduct market research & prepare go-to-market strategies driven by it.

  • Community Surveys

    Community surveys can help you identify common traits exhibited by large or filtered groups of people, enabling you to understand the demand patterns you need to cater to.

Different Use-cases, Different Templates

Plug-n-play layouts, different response-types, logically branched questions, complete CSS customization, and aesthetically designed templates with WebEngage’s Marketing Automation Software.

  • On-site Classic

    Seek user feedback and insights proactively when the user is ON your website – in real-time.

  • On-site Modal

    Get newsletter sign-ups or run an exit survey for users leaving your website.

  • Mobile Modal

    Capture responses from your ever-growing mobile website users.

  • Off-site Classic

    Create full-page surveys and generate a public URL that can be shared on social media or sent in an email.

Ask Tailored Questions to the Right Set of Users, Always!

Make use of dynamic and static segments, customer behavior-based targeting and custom targeting capabilities to reach the right customers, every time.


Bring Campaign Analytics to the Centre of All Your Engagement & Retention Efforts

  • Campaign Management

    Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.

  • Campaign Reporting

    Analyze the effectiveness and overall performance of your Surveys using data-rich reports and visual dashboards, in real-time.

  • Conversion Tracking

    A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.

  • Configuration Setting

    Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.

Our Customers Acing at User Engagement and Retention

  • WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

    Manav Sethi
    Chief Marketing Officer

    Read Impact Story
  • WebEngage plays a significant role in our growth journey. We are able to drive repeat purchases, increase AOV, and directly impact our business’s bottom line in a flooded babycare products category.

    Saumil Gupta
    Senior Online Marketing Manager, FirstCry

    Read Impact Story
  • Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star Metric i.e. Persistency ratio.

    Payal Saxena
    Associate Director - Digital Marketing, Acko

    Read Impact Story
  • Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

    Naman Gupta
    Principal - Growth

    Read Impact Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

The Right Time to Send NPS Survey & How to Automate it The Right Time to Send NPS Survey & How to Automate it

The Right Time to Send NPS Survey & How to Automate it

Run Your Marketing Automation Campaigns On Autopilot Run Your Marketing Automation Campaigns On Autopilot

Run Your Marketing Automation Campaigns On Autopilot

5 Best Website Survey & Feedback Questions For Users Online 5 Best Website Survey & Feedback Questions For Users Online

5 Best Website Survey & Feedback Questions For Users Online

A Big ‘Thank You’ to our customers for always motivating us to break new grounds!


Let’s talk about what WebEngage can do for your business.

Request a Demo