Reactivation of Churned Users

Identifying at what lifecycle stage the user churned, is the key to reducing it. This journey shows you how to execute this.

Churn is a silent killer

Maximise user drop off areas in your customer lifecycle and targeting these users before it’s too late.

Filter out the best ones amongst good

Score your users in response to their interaction with your portal.

Make a great first impression, always!

Build great relationship with personalised autoresponders

Customer churn is not always bad

Trigger an automated feedback workflow on account downgrade or account cancellation

Your marketing is as good as your CRM data

Keep your contact list clean by regularly removing users with outdated contact information