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Get feedback and resolve customer queries

Learn more » use our form builder to create your feedback/support form. get feedback via embedded forms or our feedback tab on your site. get in-depth info - geography, browser, platform etc. manage all your feedback and replies from the dashboard.

Conduct short, targeted surveys on your site

Learn more » create your own short surveys. add filters (targeting rules) to show this survey only to a specific set of audience - e.g. "only to people coming from Google search". get survey reports in email and indepth analytics in dashboard.

Generate leads. Make informed decisions

Learn more » create a short lead generation form. configure it to display after some delay on pages where a user is most likely to seek assistance - e.g. pricing page, product page etc. get instantly notified on email with this lead information.

Try a realtime WebEngage demo on your site

this demo will give you an idea of how the feedback tab and survey windows, if integrated, will appear on your site.
Try a demo
Feedback
Targeted surveys
Lead generation
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What does WebEngage do?

Solves your customer support woes

Are you looking for a private feedback tool? Your feedback form needs a few more fields than the plain vanilla name-email-message fields that most solutions have to offer? You find existing customer-support/ticketing tools way too complicated and expensive? Welcome to the simple, no-frills yet powerful feedback/support solution from WebEngage. More on feedback features here and some screenshots from the feedback inbox in dashboard here.

Helps you achieve marketing goals and objectives

With WebEngage surveys, we do something very simple - help you connect with a visitor on your site by letting you ask short questions. These questions can be targeted to a specific audience. e.g visitors who came via Google search, visitors who came from certain geographies, visitors who came to your site for the first time, visitors who spent, lets say, at least 60 seconds on your site etc. Using our rule builder, you can specify a combination of these rules for every survey. Sounds exciting? More on survey features here and some screenshots from the survey inbox in dashboard here.

Drives conversions and generates leads from visitors on your website, in realtime

Profile 1:
A lot many people come to your website's pricing page. Very few end up selecting and buying one. The rest go back to your competitors and probably never come back. With WebEngage lead generation surveys, you can proactively pop a "need assistance?" form after a user has spent, lets say, 30 seconds on that page. We email you this lead information instantaneously. Sounds cool? Learn more.

Profile 2:
You spend a lot of advertising dollars to get traffic to your site - only to realize that the drop-rates are insanely high. We understand the pain. Give WebEngage lead generation surveys a try. It lets you identify visitors who came to your website via ad-campaigns. You can create a campaign specific survey which pops up to such visitors and offers, let's say, an additional 10% off on your products if they fill up the lead generation survey with details you sought. We email you this lead information instantaneously (or at a frequency chosen by you). Learn more.
Learn more about WebEngage features →

We power Customer Engagement on the giants

One time integration. Single dashboard with multiple account support, easy management

Set up WebEngage on your site in minutes. Super light-weight, one time integration

WebEngage is a DIY SaaS platform. It integrates on your site as a Javascript widget and is available in 18 languages as of now. You can manage feedback and surveys from a single dashboard. Features inside feedback and surveys can be turned on/off anytime without having to change the code on your site. Learn more about the dashboard.

WebEngage widget is secure, non-blocking and optimized for performance on your site. Learn more about the one time integration.
 
Learn more about the WebEngage dashboard →

Looking for more reasons to use WebEngage?

From our blog - 10 reasons on why WebEngage is the best customer engagement tool for your website


This post will give you some solid reasons on why should you consider using WebEngage as a feedback/support solution for your website. It also does a good job of telling you what are WebEngage surveys and how does it increase engagement on your website. We recommend a one time read for everyone.
Read this post →
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