RCS.
Ship RCS from the same place you ship push, email, and SMS. No new vendor, no separate user database.
Read rate
~92%
Avg CTR
14.5%
Brand trust lift
+38%
Built for RCS. Backed by the platform
Build rich RCS campaigns with cards and carousels. Showcase multiple products in a swipeable format, each with images, pricing, and action buttons like Buy Now or View Details.
Integrate with all the top RCS providers, including Sinch, Infobip, and Jio. Connect your preferred provider and launch RCS campaigns without custom development.
Send Intelligently delivers each message at the time every recipient is most likely to engage. Instead of one send time for all, it optimizes delivery per user for higher engagement.
Track conversions by defining a goal event. See which touchpoint drove the conversion across channels, giving credit to the campaign that actually earned it.
Define several conversion events and see how each variation performs against every goal, alongside aggregate conversions and total revenue.
Built for RCS. Backed by the platform.
RCS Features
Native to this channel
Cards & Carousels
Build rich RCS campaigns with cards and carousels. Showcase multiple products in a swipeable format, each with images, pricing, and action buttons like Buy Now or View Details.Measure overall click performance of your SMS campaign. Track total and unique clicks on your link to understand how recipients engage with your message.
Multiple RSPs
Integrate with all the top RCS providers, including Sinch, Infobip, and Jio. Connect your preferred provider and launch RCS campaigns without custom development.
Platform Features
Available everywhere relevant to Mobile too
Send Intelligently
Send Intelligently delivers each message at the time every recipient is most likely to engage. Instead of one send time for all, it optimizes delivery per user for higher engagement.
Conversion Tracking
Track conversions by defining a goal event. See which touchpoint drove the conversion across channels, giving credit to the campaign that actually earned it.
Multiple Conversion Events
Define several conversion events and see how each variation performs against every goal, alongside aggregate conversions and total revenue.
What's new for RCS teams.
WebEngage Is Now Salla Platform Native – Asia’s #1 CEP Joins Hands With GCC’s Largest E-commerce Platform
Salla is one of the largest commerce platforms in the GCC region, built specifically for merchants in the Middle East…
Analytics Digest – Introducing Multi-splits in Event Analytics, Choose Between Uniques/Occurrences In Funnels, Hold Property Constant In Funnels & Compare Funnels Across Time Periods
WebEngage is rapidly becoming the de-facto Analytics toolkit for its customers across product and growth teams. As our usage grows…
Introducing Entity Relationship Visualizer – Manage Relationships Between Your CDPx Data Objects In A Visual Interface
Last year, we launched a composable version of our Customer Data Platform; CDPx, and introduced Entities – a simple way…
See the anatomy of the other six.
The WebEngage channel atlas
FAQs
Yes. WebEngage integrates with RCS Service Providers including Sinch, Infobip, Tanla, TrustSignal, Karix, RouteMobile, and Jio, selected under Data Platform, Integrations, RCS Setup. You keep your provider relationship rather than being tied to one RCS vendor.
See docs
RCS requires business verification before you can launch, which reduces spam and phishing risk and is a mandatory step. Plan verification lead time into your go-live, as it happens with your RSP and the RCS ecosystem.
Read more
RCS templates are pre-approved message formats you create with your RCS Service Provider (RSP), then upload into WebEngage where each is mapped to its RSP.
See docs
RCS availability depends on device and market. It is currently available on Android and iOS. Reach is therefore narrower than SMS today, so treat RCS as a premium channel for eligible users rather than universal coverage.
Read more
RCS supports rich, actionable messages including rich cards and carousels through the connected provider, going beyond plain SMS text. Exact element support follows your RSP payload capabilities.
See docs
