Precise Segmentation to Deliver
The Best Customer Experience
Create granular segments based on real-time user information and behavioral data.
Increased their engagement rate by
The RFM feature on the WebEngage dashboard helps us analyze our travelers’ behavior in depth which resulted in a 50% growth in online engagement.
Sridhar Anantha Head - Customer Retention
Increased their number of transactions by
With real-time segmentation and automation workflows, WebEngage has helped us boost our bottom-line figures in a highly competitive category.
Saumil Gupta Senior Marketing Manager
Why Is Our Segmentation Engine The Best-In-Class?
Join 400+ global brands that prefer WebEngage’s Segmentation Engine over others
Static Customer Segments for Precise Targeting
Use customer attributes, behavioral data, and other derived insights to create static customer segments.
✓ CSV and List Uploads
✓ Event-Based Segments
Live Segments to Engage Customers in Real-time
✓ Low Refresh Times
✓ Real-Time Analytics
RFM Segments and Cohorts to Identify the Low-hanging Fruits
Most loyal customers, or high-risk customers. Identify user segments that require immediate action, using the RFM model.
✓ Revenue Modelling
✓ Predictive Segmentation
Clearly Defined Micro-Segments
Create micro-segments based on real-time data about your users, using a powerful combination of profile information and behavioural data such as
- User Attributes
- Acquisition Channels
- Channel Reachability
- User Events
- Device Technology
Our Customers Acing at User Engagement and Retention
“Real-time messages via WebEngage have proven to increase key KPIs to as high as 75%. Hand holding the user has resulted in retained customers.”
EX- Chief Marketing Officer
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
VP - Marketing & Strategy, Epigamia
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
Ex - Co-Founder and CTO, Goibibo
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
Mohammad El Mougi
Chief Product Officer, Vezeeta
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star Metric i.e. Persistency ratio.”
Associate Director - Digital Marketing, Acko
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Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
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A big thanks to our customers for collaborating with us and breaking new grounds!