Why Use WebEngage for WhatsApp Marketing?

Create multiple user segments that suit your business needs using personal & user behaviour data

  • Easy To Setup

    Easy, 2-step integration with the WSP of your choice.

  • Personalization

    Human touch for all your outgoing messages.

  • Rich Messaging

    Support for Text, Video, Gif, Images, Location, and more.

One Platform Solving a Sea of Use Cases

Automate transactional updates, resolve customer queries or simply hold conversations, WhatsApp can be a crucial way to engage your users, wherever they are.

  • Transactional Messages

    Send company updates and other business-critical information.

  • Conversational Messages

    Share the latest brands, exciting deals, and much more.

  • Account Updates

    Let your users know that you’ve held their carts for them.

  • Promotional Messages

    Hand-hold your customers with a great onboarding experience.

Hyper-personalize Your Communications to Add a Human Touch

Bring relevancy in your communications by customizing and personalizing every WhatsApp message with customer details, preferences, and user behavior.


Orchestrate Your Whatsapp Campaigns Based on User Actions

Marketing Automation Workflows that send contextual messages based on user actions. Added a product to cart but failed to checkout? Send a checkout reminder on WhatsApp!


Real-time Analytics That Boost Your Whatsapp Marketing Initiatives.

  • Campaign Management

    Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.

  • Campaign Reporting

    Analyze the effectiveness and overall performance of your WhatsApp messages using data-rich reports and visual dashboards, in real-time.

  • Conversion Tracking

    A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.

  • Configuration Setting

    Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.

What makes WebEngage the best fit for your WhatsApp Marketing needs?

Get 10X engagement with third-party integrations and an in-house customer data platform.

Key Features

  • Dynamic Templating
  • User-level Insights
  • Send Time Optimization
  • A/B Testing
  • Deep Linking
  • Data Platform Integration

Our Customers Acing at User Engagement and Retention

  • “Real-time messages via WebEngage have proven to increase key KPIs to as high as 75%. Hand holding the user has resulted in retained customers.”

    Manav Sethi
    EX- Chief Marketing Officer

    Read Impact Story
  • “Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”

    Isha Dhoble
    VP - Marketing & Strategy, Epigamia

    Read Impact Story
  • “The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”

    Vikalp Sahni
    Ex - Co-Founder and CTO, Goibibo

    Read Impact Story
  • “WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”

    Mohammad El Mougi
    Chief Product Officer, Vezeeta

    Read Impact Story
  • “Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star Metric i.e. Persistency ratio.”

    Payal Saxena
    Associate Director - Digital Marketing, Acko

    Read Impact Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

WebEngage Introduces WhatsApp As An Engagement Channel WebEngage Introduces WhatsApp As An Engagement Channel

WebEngage Introduces WhatsApp As An Engagement Channel

The Impact Of WhatsApp Business API Across Industries The Impact Of WhatsApp Business API Across Industries

The Impact Of WhatsApp Business API Across Industries

Everything You Need To Know About Mobile Marketing Automation Everything You Need To Know About Mobile Marketing Automation

Everything You Need To Know About Mobile Marketing Automation

A big thanks to our customers for collaborating
with us and breaking new grounds!


Let’s talk about what WebEngage can do for your business.

Request a Demo