Easy To Setup
Easy, 2-step integration with the WSP of your choice.
Personalization
Human touch for all your outgoing messages.
Rich Messaging
Support for Text, Video, Gif, Images, Location, and more.
Why Use WebEngage for WhatsApp Marketing?
Create multiple user segments that suit your business needs using personal & user behaviour data
One Platform Solving a Sea of Use Cases
Automate transactional updates, resolve customer queries or simply hold conversations, WhatsApp can be a crucial way to engage your users, wherever they are.
Transactional Messages
Send company updates and other business-critical information.
Conversational Messages
Share the latest brands, exciting deals, and much more.
Account Updates
Let your users know that you’ve held their carts for them.
Promotional Messages
Hand-hold your customers with a great onboarding experience.
Hyper-personalize Your Communications to Add a Human Touch
Bring relevancy in your communications by customizing and personalizing every WhatsApp message with customer details, preferences, and user behavior.

Orchestrate Your Whatsapp Campaigns Based on User Actions
Marketing Automation Workflows that send contextual messages based on user actions. Added a product to cart but failed to checkout? Send a checkout reminder on WhatsApp!

Real-time Analytics That Boost Your Whatsapp Marketing Initiatives.
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
Campaign Reporting
Analyze the effectiveness and overall performance of your WhatsApp messages using data-rich reports and visual dashboards, in real-time.
Conversion Tracking
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
What makes WebEngage the best fit for your WhatsApp Marketing needs?
Get 10X engagement with third-party integrations and an in-house customer data platform.
Enrich Whatsapp Messages with Data from Your Systems
Fetch real-time data from the WebEngage Customer Data Platform, and instantly turn your messages from coldly impersonal to warmly familiar!
Integrate with the WSP of Your Choice
Integrate with the WhatsApp Service Provider (WSP) of your choice and start sending WhatsApp campaigns in a few simple clicks.
Key Features
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Dynamic Templating
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User-level Insights
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Send Time Optimization
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A/B Testing
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Deep Linking
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Data Platform Integration
Keep pushing forward. We’ve got your back.
Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
A big thanks to our customers for collaborating with us and breaking new grounds!
