Why Use WebEngage for WhatsApp Marketing?

Create multiple user segments that suit your business needs using personal & behavioral customer data

  • Easy To Setup

    Easy, 2-step integration with the WSP of your choice.

  • Personalization

    Human touch for all your outgoing messages.

  • Rich Messaging

    Support for Text, Video, Gif, Images, Location, and more.

One Platform Solving a Sea of Use Cases

Automate transactional updates, resolve customer queries or simply hold conversations, WhatsApp can be a crucial way to engage your users, wherever they are.

  • Transactional Messages

    Send company updates and other business-critical information.

  • Conversational Messages

    Share the latest brands, exciting deals, and much more.

  • Account Updates

    Let your users know that you’ve held their carts for them.

  • Promotional Messages

    Hand-hold your customers with a great onboarding experience.

Hyper-personalize Your Communications to Add a Human Touch

Bring relevancy in your communications by customizing and personalizing every WhatsApp message with customer details, preferences, and behavior.


Orchestrate Your Whatsapp Campaigns Based on User Actions

Workflows that send contextual messages based on user actions. Added a product to cart but failed to checkout? Send a checkout reminder on WhatsApp!


Real-time Analytics That Boost Your Whatsapp Marketing Initiatives.

  • Campaign Management

    Design and manage your campaigns across multiple channels to build a unified customer experience, all from the same dashboard.

  • Campaign Reporting

    Analyze the effectiveness and overall performance of your WhatsApp messages using data-rich reports and visual dashboards, in real-time.

  • Conversion Tracking

    A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.

  • Configuration Setting

    Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.

What makes WebEngage the best fit for your WhatsApp Marketing needs?

Get 10X engagement with third-party integrations and an in-house customer data platform.

  • Enrich Whatsapp Messages with Data from Your Systems

    Fetch real-time data from the WebEngage Customer Data Platform, and instantly turn your messages from coldly impersonal to warmly familiar!

    Learn more about Customer Data Platform →

  • Integrate with the WSP of Your Choice

    Integrate with the WhatsApp Service Provider (WSP) of your choice and start sending WhatsApp campaigns in a few simple clicks.

    Get in touch to know more →

Key Features

  • Dynamic Templating
  • User-level Insights
  • Send Time Optimization
  • A/B Testing
  • Deep Linking
  • Data Platform Integration

Our Customers Acing at User Engagement and Retention

  • WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

    Manav Sethi
    Chief Marketing Officer

    Read Success Story
  • WebEngage has improved our ability to understand and unify user data to solve the retention problem. We’ve seen a 22% uplift in repeat purchases.

    Abhishek Bhukker
    Customer Lifecycle Manager

    Read Success Story
  • WebEngage’s retargeting campaigns are very effective, resulting in 17% of our transactions. We witness a higher ROI than other digital channels.

    Shaunaq Marathe
    Manager - Campaign Strategy & Analytics

    Read Success Story
  • Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

    Naman Gupta
    Principal - Growth

    Read Success Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

WebEngage Introduces WhatsApp As An Engagement Channel WebEngage Introduces WhatsApp As An Engagement Channel

WebEngage Introduces WhatsApp As An Engagement Channel

The Impact Of WhatsApp Business API Across Industries The Impact Of WhatsApp Business API Across Industries

The Impact Of WhatsApp Business API Across Industries

Everything You Need To Know About Mobile Marketing Automation Everything You Need To Know About Mobile Marketing Automation

Everything You Need To Know About Mobile Marketing Automation

A Big ‘Thank You’ to our customers for always motivating us to break new grounds!


Let’s talk about what WebEngage can do for your business.

Request a Demo