Why Use WebEngage for
SMS Marketing?

  • Cap Notification Frequency

    Avoid flooding your customers by setting frequency caps and message queuing.

  • Transactional Campaigns

    Send critical account updates to your customers (with template whitelisting).

  • Real-time Insights

    Track real-time campaign performance metrics with customer-level insights.

Make SMS a Part of Seamlessly Integrated Customer Experience

Engage offline customers with transactional and time-bound updates via SMS. Include SMS in your engagement mix and ensure that you leave no stone unturned!

  • Transactional

    Send booking details, critical account updates, and much more.

  • Promotional

    Make your customers come back for more with exciting offers.

  • Triggered Campaigns

    Send SMS campaigns that are triggered based on customer interactions.

  • Recurring Campaigns

    Remind your customers of critical actions with scheduled updates.

Hyper-personalize Every Aspect of Your SMS Campaigns

Create relevant communications by personalizing every SMS with customer details, preferences, and behavior in real-time with data from the WebEngage CDP.

WebEngage

Orchestrate Your Sms Campaigns Based on Customer Actions

Upcoming due date? Send reminders. Order placed? Send tracking information. Items in wishlist? Send discount codes.

WebEngage

Give Your SMS Marketing Superpowers

  • Campaign Management

    Design and manage your campaigns across multiple channels to build a unified customer experience, all from the same dashboard.

  • Campaign Reporting

    Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.

  • Conversion Tracking

    A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.

  • Configuration Setting

    Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.

Integrate with the SSP of Your Choice

Connect the SMS Service Provider of your choice, create campaigns
and engage your audience in a few simple clicks!

WebEngage

Key Features

  • Dynamic Templating
  • User-level Insights
  • Send Time Optimization
  • A/B Testing
  • DLT Support
  • Data Platform Integration

Our Customers Acing at User Engagement and Retention

  • WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

    Manav Sethi
    Chief Marketing Officer

    Read Success Story
  • WebEngage has improved our ability to understand and unify user data to solve the retention problem. We’ve seen a 22% uplift in repeat purchases.

    Abhishek Bhukker
    Customer Lifecycle Manager

    Read Success Story
  • WebEngage’s retargeting campaigns are very effective, resulting in 17% of our transactions. We witness a higher ROI than other digital channels.

    Shaunaq Marathe
    Manager - Campaign Strategy & Analytics

    Read Success Story
  • Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

    Naman Gupta
    Principal - Growth

    Read Success Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

6 Reasons Why Your Business Needs Triggered SMS Marketing [Campaign Ideas Inside] 6 Reasons Why Your Business Needs Triggered SMS Marketing [Campaign Ideas Inside]
Blog

6 Reasons Why Your Business Needs Triggered SMS Marketing [Campaign Ideas Inside]

7 Tips For Nailing Down The SMS Opt-in Process 7 Tips For Nailing Down The SMS Opt-in Process
Blog

7 Tips For Nailing Down The SMS Opt-in Process

Everything You Need To Know About Mobile Marketing Automation Everything You Need To Know About Mobile Marketing Automation
Blog

Everything You Need To Know About Mobile Marketing Automation

A Big ‘Thank You’ to our customers for always motivating us to break new grounds!

WebEngage

Let’s talk about what WebEngage can do for your business.

Request a Demo