Cap Notification Frequency
Avoid flooding your customers by setting frequency caps and message queuing.
Send critical account updates to your customers (with template whitelisting).
Track real-time campaign performance metrics with customer-level insights.
Why Use WebEngage for
Make SMS a Part of Seamlessly Integrated Customer Experience
Engage offline customers with transactional and time-bound updates via SMS. Include SMS in your engagement mix and ensure that you leave no stone unturned!
Send booking details, critical account updates, and much more.
Make your customers come back for more with exciting offers.
Send SMS campaigns that are triggered based on customer interactions.
Remind your customers of critical actions with scheduled updates.
Hyper-personalize Every Aspect of Your SMS Campaigns
Create relevant communications by personalizing every SMS with customer details, preferences, and behavior in real-time with data from the WebEngage CDP.
Orchestrate Your Sms Campaigns Based on Customer Actions
Upcoming due date? Send reminders. Order placed? Send tracking information. Items in wishlist? Send discount codes.
Give Your SMS Marketing Superpowers
Design and manage your campaigns across multiple channels to build a unified customer experience, all from the same dashboard.
Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
Integrate with the SSP of Your Choice
Connect the SMS Service Provider of your choice, create campaigns and engage your audience in a few simple clicks!
- Dynamic Templating
- User-level Insights
- Send Time Optimization
- A/B Testing
- DLT Support
- Data Platform Integration
Our Customers Acing at User Engagement and Retention
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.
Chief Marketing Officer
WebEngage has improved our ability to understand and unify user data to solve the retention problem. We’ve seen a 22% uplift in repeat purchases.
Customer Lifecycle Manager
WebEngage’s retargeting campaigns are very effective, resulting in 17% of our transactions. We witness a higher ROI than other digital channels.
Manager - Campaign Strategy & Analytics
Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.
Principal - Growth
Keep pushing forward. We’ve got your back.
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
A Big ‘Thank You’ to our customers for always motivating us to break new grounds!