Why Use WebEngage’s Journey Designer?

  • Drag and Drop Editor

    Drag and drop triggers, actions and conditions to create custom journeys.

  • Real-time Tracking

    Real-time metrics tracking to optimize your journey’s effectiveness.

  • Omni-channel Engagement

    Leverage 10+ engagement channels to engage your users in real-time.

Automate Lifecycle Campaigns with Ease

Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle.

  • User Onboarding

    Onboard your customers with personalized and automated campaigns.

  • Cart Abandonment

    Bring back cart abandoners to increase the number of orders placed.

  • Recurring Nudges

    Send recurring reminders to retain customers and increase the LTV.

  • Re-engagement

    Re-engage your inactive customers and bring them back on your app/website.

Optimize Your Workflows in Real-time Based on Customer Interactions

Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.

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Visually Create Customer Lifecycle Engagement Campaigns with Ease

Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect with your customers at every touchpoint.

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Ensure Consistent Brand Messaging Across Channels

Weave together omnichannel sequences to deliver each message at the most opportune times, across the customer lifecycle.

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Track Journey Performance in Real-time

View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.

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Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer

  • Boost your conversions

    Send hyper-personalized campaigns across channels to increase conversions by 4X.

  • Communicate at scale

    Engage your customers contextually to increase customer engagement by upto 10X.

  • Increase your retention rate

    Retain maximum customers and increase your LTV by upto 3X.

Key Features

  • Hyper-personalization
  • Timezone management
  • Real-time modification
  • Multiple entry/exit triggers
  • Tag-based analytics
  • Conversion tracking

Our Customers Acing at User Engagement and Retention

  • WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions.

    Manav Sethi
    Chief Marketing Officer

    Read Success Story
  • WebEngage has improved our ability to understand and unify user data to solve the retention problem. We’ve seen a 22% uplift in repeat purchases.

    Abhishek Bhukker
    Customer Lifecycle Manager

    Read Success Story
  • WebEngage’s retargeting campaigns are very effective, resulting in 17% of our transactions. We witness a higher ROI than other digital channels.

    Shaunaq Marathe
    Manager - Campaign Strategy & Analytics

    Read Success Story
  • Retention is critical to a consumer business's success like us, and going with WebEngage was just the right decision that we made.

    Naman Gupta
    Principal - Growth

    Read Success Story

Keep pushing forward. We’ve got your back.

  • Seamless Onboarding

    Work with our onboarding specialists till go live with your first campaign.

  • Superior Customer Success

    Our trusted pros to help you with solutions relevant to your business needs.

  • Unparalleled Support & Service

    Get the help you need, whenever you need it with our 24/7 support.

Resources to Drive Growth

A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming
Blog

A Journey Designer UX Refresh To Make Campaign Planning Less Time Consuming

Start With Retention Marketing Using WebEngage Journey Designer Start With Retention Marketing Using WebEngage Journey Designer
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Start With Retention Marketing Using WebEngage Journey Designer

Run Your Marketing Automation Campaigns On Autopilot Run Your Marketing Automation Campaigns On Autopilot
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Run Your Marketing Automation Campaigns On Autopilot

A Big ‘Thank You’ to our customers for always motivating us to break new grounds!

WebEngage

Let’s talk about what WebEngage can do for your business.

Request a Demo