Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.
Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.
Omni-channel Engagement
Leverage 12+ engagement channels to engage your users in real-time.
Why Use WebEngage’s Journey Designer?
Automate Lifecycle Campaigns with Ease
Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.
User Onboarding
Onboard your customers with personalized and automated campaigns.
Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.
Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.
Re-engagement
Re-engage your inactive customers and bring them back on your app/website.
Optimize Your Workflows in Real-time Based on Customer Interactions
Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.

Enhance Your Automation with Intelligent Campaign Optimization
Split users into multiple branches, experiment, and optimize workflows while users are in the journey.
Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.

Visually Create Customer Lifecycle Engagement Campaigns with Ease
Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.

Ensure Consistent Brand Messaging Across Channels
Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.

Track Journey Performance in Real-time
View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.

Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer
Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.
Key Features
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Hyper-personalization
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Timezone management
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Real-time modification
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Multiple entry/exit triggers
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Tag-based analytics
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Conversion tracking
Keep pushing forward. We’ve got your back.
Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
Explore More Products From Our Retention OS
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Live Segments
Influence ongoing user behavior with real-time segmentation
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Unified Customer Profile
Get a 360-degree view of your customers with actionable insights
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Omnichannel Engagement
Bring customers to your brand, or bring the brand to your customers. Don't let channel availability restrain your engagement campaigns.
A big thanks to our customers for collaborating with us and breaking new grounds!
