Engage with users even in the Silent Zone

Automate customer engagement until hotel check-in with personalised communication

Guests hate to be 'sold' but they love to buy

Make use of user attributes to send personalized offers.

Shift from reactive to proactive feedback approach

Collect timely feedback from customers and engage with them based on their response.

Own the travel ribbon

Cross-sell recommended services to target users

Reach out to the lead when it's hot!

Surf-abandonment recovery is of the low hanging fruits in Travel/OTA.