Nurture right to keep them alive

Any subscriber who has not visited the website or app for 30 days, should be sent a communication to come back.

Justify your acquistion costs with better retention

A user who likes your content and is enjoying all the perks of a free trial should be poked for a subscription.

We kind of know who you are

An email ID is a lead and only way to get the email ID, is to ask for it. But how should you do it?

Reactivation of Churned Users

Identifying at what lifecycle stage the user churned, is the key to reducing it. This journey shows you how to execute this.

Churn is a silent killer

Maximise user drop off areas in your customer lifecycle and targeting these users before it’s too late.

Filter out the best ones amongst good

Score your users in response to their interaction with your portal.

Make a great first impression, always!

Build great relationship with personalised autoresponders

Customer churn is not always bad

Trigger an automated feedback workflow on account downgrade or account cancellation

Your marketing is as good as your CRM data

Keep your contact list clean by regularly removing users with outdated contact information

Engage with users even in the Silent Zone

Automate customer engagement until hotel check-in with personalised communication

Guests hate to be 'sold' but they love to buy

Make use of user attributes to send personalized offers.

Shift from reactive to proactive feedback approach

Collect timely feedback from customers and engage with them based on their response.

Prevent loss of sales with Proactive Engagement

One of the most common use-case in E-commerce, where users can easily be lost to competitors.

An informed customer is a happy customer

This journey lets you control the flow of interaction with the customer over-time until delivery.

Act on buying signal

This Journey automates the engagement process for pushing the purchase of Wishlist items.

Make the most out of tire-kickers

This journey shows how you can engage with customers who browse repeatedly through a particular product category on your portal.

Don't promote but influence your users to download app

Drive mobile app downloads by engaging with customers post purchase

Breathe a new life into lost customers with personalised messaging

Reactivate 'now-inactive-previously-frequent-users' with targeted email and sms messages.

Own the travel ribbon

Cross-sell recommended services to target users

Payment Failure on Websites

Payment failures should not lead to drop-offs. This journey helps you send an alternate link to users incase their payment fails.