Nurture right to keep them alive
Any subscriber who has not visited the website or app for 30 days, should be sent a communication to come back.
Justify your acquistion costs with better retention
A user who likes your content and is enjoying all the perks of a free trial should be poked for a subscription.
We kind of know who you are
An email ID is a lead and only way to get the email ID, is to ask for it. But how should you do it?
Reactivation of Churned Users
Identifying at what lifecycle stage the user churned, is the key to reducing it. This journey shows you how to execute this.
Churn is a silent killer
Maximise user drop off areas in your customer lifecycle and targeting these users before it’s too late.
Filter out the best ones amongst good
Score your users in response to their interaction with your portal.
Make a great first impression, always!
Build great relationship with personalised autoresponders
Customer churn is not always bad
Trigger an automated feedback workflow on account downgrade or account cancellation
Your marketing is as good as your CRM data
Keep your contact list clean by regularly removing users with outdated contact information
Engage with users even in the Silent Zone
Automate customer engagement until hotel check-in with personalised communication
Guests hate to be 'sold' but they love to buy
Make use of user attributes to send personalized offers.
Shift from reactive to proactive feedback approach
Collect timely feedback from customers and engage with them based on their response.
Prevent loss of sales with Proactive Engagement
One of the most common use-case in E-commerce, where users can easily be lost to competitors.
An informed customer is a happy customer
This journey lets you control the flow of interaction with the customer over-time until delivery.
Act on buying signal
This Journey automates the engagement process for pushing the purchase of Wishlist items.
Make the most out of tire-kickers
This journey shows how you can engage with customers who browse repeatedly through a particular product category on your portal.
Don't promote but influence your users to download app
Drive mobile app downloads by engaging with customers post purchase
Breathe a new life into lost customers with personalised messaging
Reactivate 'now-inactive-previously-frequent-users' with targeted email and sms messages.
Own the travel ribbon
Cross-sell recommended services to target users
Payment Failure on Websites
Payment failures should not lead to drop-offs. This journey helps you send an alternate link to users incase their payment fails.