Turn One-Time Buyers
Into Lifelong Customers
Unify your customer data, personalize every touchpoint, and automate journeys across 12+ channels
Get a real 360° view, not a list of attributes
Everyone claims a 360° view. But in a flat CDP, that “360” is a dump of attributes i.e. every fact about the customer piled into one list, with no relation between them. WebEngage CDPx lets you model your data the way your business already sees it.
Run separate journeys for each order
Most CDPs see one customer. CDPx sees one customer with five orders in five different states, and lets you run a separate, personalized journey for each one, simultaneously.
Automate Product Recommendations on your site
Transform your ecommerce website experience with scalable, automated 1:1 product recommendations – without burdening your merchandising and web development teams. Deliver the right products to the right customers at the right time.
Automatically identify customer preferences
Determine each user’s dominant preference from their behavior and store it as a profile attribute in real time. WebEngage can help you automatically determine each shopper’s preferred product category, brand, payment method, etc. that you can use to shape how customers experience your product.
Get a real 360° view, not a list of attributes
Run separate journeys for each order
Automate Product Recommendations on your site
Automatically identify customer preferences
Same buyer. One connected stack.
Browsing goes unrecognized
Sessions aren't tied to a profile, so the intent is lost.
Recommendations ignore her
The same bestsellers for everyone, whatever their size.
The bag is forgotten
Recovery waits for the nightly batch. By morning it's gone.
One blanket discount
A sitewide code goes out, even to full-price shoppers.
Repeat purchase left to chance
Nobody knows when she's ready, so the second sale never comes.
The result
The bag goes cold and the margin goes to a discount.
One live shopper profile
1:1 product recommendations
Cart recovery in seconds
A WhatsApp nudge fires while her size is still held.
Right channel, right offer
AI predicts the next order
The result
Emma buys, comes back, and buys again! At full price.
Browsing goes unrecognized
Sessions aren’t tied to a profile, so the intent is lost.
One live shopper profile
Every view and filter merges into her Golden Record, live.
Recommendations ignore her
The same bestsellers for everyone, whatever their size.
1:1 product recommendations
Ranked to the size, style and price band she actually shops.
The bag is forgotten
Recovery waits for the nightly batch. By morning, it’s gone.
Cart recovery in seconds
A WhatsApp nudge fires while her size is still held.
One blanket discount
Right channel, right offer
Lands where she actually opens, at the smallest offer that works.
Repeat purchase left to chance
Nobody knows when she’s ready, so the second sale never comes.
AI predicts the next order
Fires the right offer before she shops elsewhere.
The result
The result
Emma buys, comes back, and buys again! At full price.
What can WebEngage Analytics unlock for your role?
Find what converts, fix what doesn't
- Run the full lifecycle(onboarding, cart abandonment, winback) from one drag-and-drop canvas instead of stitching six different tools together.
- Kill the "did this campaign make money?" thread with your analyst. Revenue per journey shows up in the dashboard. No manual analysis.
- One audience, every channel. No more exporting a CSV from your email tool to upload into your WhatsApp tool.
Thanks to WebEngage and its exceptional marketing automation tool, we’ve streamlined our customer journey, created personalized campaigns, automated repetitive tasks, and reached our target audience more effectively, resulting in a significant increase in revenue compared to last year.
Atul Shinde
Deputy General Manager - Omnichannel
Find what converts, fix what doesn't
- Ship campaigns without hiring a martech team. A drag-and-drop canvas that your growth lead can own end-to-end.
- Own your customer data end-to-end with a built-in CDP, so you're not stuck exporting CSVs between Shopify, Klaviyo, and a WhatsApp tool.
- Scale from 10K to 10M users on the same stack. WebEngage powers SMB D2C businesses to world's largest payment network.
WebEngage helped us achieve a 2X increase in added-to-cart conversions and 3X in initiated checkout conversions. The platform and expert support made it easy to create targeted campaigns and surveys that drove results. We’re excited to continue our partnership and drive even more growth for Grouu.
Natalia Imelda
Co-founder & CMO
Find what converts, fix what doesn't
- Consolidate email, push, WhatsApp, SMS, on-site, and CDP into one platform. Cut tool sprawl, cut cost.
- Get one dashboard for retention ROI so every rupee of marketing spend has a number next to it.
- Move faster with an AI-first platform where agents identify audiences, pick channels, and optimize journeys while your team ships strategy
WebEngage brought a holistic approach to our brand and supported us with dedicated teamwork throughout the engagement. The team helped us make better use of the platform and build a strong working relationship. We look forward to more features, deeper operational capabilities, and continued support as we grow over time.
