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800+ global brands trust WebEngage for customer engagement and retention
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![](https://webengage.com/wp-content/uploads/2023/05/Web-version-G2-logos_24.png)
Why Use WebEngage’s Journey Designer?
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Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.
![](https://webengage.com/wp-content/uploads/2022/11/Real-time-tracking2.webp)
Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.
![](https://webengage.com/wp-content/uploads/2022/11/Omni-channel-engagement.webp)
Omni-channel Engagement
Leverage 10+ engagement channels to engage your users in real-time.
Automate Lifecycle Campaigns with Ease​
Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.
![](https://webengage.com/wp-content/uploads/2022/11/User-Onboarding-1.webp)
![](https://webengage.com/wp-content/uploads/2023/02/Cart-abandonment.webp)
![](https://webengage.com/wp-content/uploads/2023/02/Recurring-Nudges.webp)
![](https://webengage.com/wp-content/uploads/2024/05/Re-engagement.webp)
User Onboarding
Onboard your customers with personalized and automated campaigns.
![](https://webengage.com/wp-content/uploads/2022/11/User-Onboarding-2.webp)
Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.
![](https://webengage.com/wp-content/uploads/2023/02/Cart-abandonment-1.webp)
Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.
![](https://webengage.com/wp-content/uploads/2023/02/Recurring-Nudges-1.webp)
Re-engagement
Re-engage your inactive customers and bring them back on your app/website.
![](https://webengage.com/wp-content/uploads/2023/02/Re-engagement-app.webp)
Optimize Your Workflows in Real-time Based on Customer Interactions​
Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.
![](https://webengage.com/wp-content/uploads/2022/11/Group-2612-1-e1633861154765.webp)
Enhance Your Automation with Intelligent Campaign Optimization
Split users into multiple branches, experiment, and optimize workflows while users are in the journey.
![](https://webengage.com/wp-content/uploads/2024/05/JD_real-time_optimization-1024x674.webp)
Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.
![](https://webengage.com/wp-content/uploads/2022/11/Group-2710-1.webp)
Visually Create Customer Lifecycle Engagement Campaigns with Ease
Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.
![](https://webengage.com/wp-content/uploads/2022/11/Group-2098-1-1.webp)
Ensure Consistent Brand Messaging Across Channels
Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.
![](https://webengage.com/wp-content/uploads/2022/11/Group-2473-1.webp)
Track Journey Performance in Real-time
View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.
![](https://webengage.com/wp-content/uploads/2022/11/JD_track_journey_performance.webp)
Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer
![](https://webengage.com/wp-content/uploads/2022/12/Boost-your-conversions.webp)
Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
![](https://webengage.com/wp-content/uploads/2022/12/Communicate-at-scale.webp)
Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
![](https://webengage.com/wp-content/uploads/2022/12/Increase-your-retention-rate.webp)
Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.
Key Features​
![](https://webengage.com/wp-content/uploads/2022/11/Hyper-personalization.webp)
Hyper-personalization
![](https://webengage.com/wp-content/uploads/2023/02/Timezone-management.webp)
Timezone management
![](https://webengage.com/wp-content/uploads/2023/02/Real-time-modification.webp)
Real-time modification
![](https://webengage.com/wp-content/uploads/2022/11/exit-triggers.webp)
Multiple Entry/Exit Triggers
![](https://webengage.com/wp-content/uploads/2022/11/Tag-based-analytics.webp)
Tag-based Analytics
![](https://webengage.com/wp-content/uploads/2022/11/Conversion-tracking.webp)
Conversion Tracking
What our customers have to say
Shaw Academy Slide
![Shaw-academy-logo](https://webengage.com/wp-content/uploads/2022/10/Shaw-academy-logo.webp)
“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
![](https://webengage.com/wp-content/uploads/2022/10/Scott-Newton.webp)
Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
![](https://webengage.com/wp-content/uploads/2024/02/shaw-academy-testimonial.webp)
epigamia Slide
![](/wp-content/uploads/2023/06/epigamia-colour.png)
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
![](/wp-content/uploads/2023/06/isha-dhoble.webp)
Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
![](/wp-content/uploads/2023/06/epigamia-testimonial.webp)
go-mmt Slide
![](/wp-content/uploads/2023/06/Go-MMT-logo-color.png)
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
![](/wp-content/uploads/2023/06/vikalp-sahni.webp)
Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
![](/wp-content/uploads/2023/06/go-mmt-testimonial.webp)
Vezeeta Slide
![](/wp-content/uploads/2023/06/vezeeta.png)
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
![](/wp-content/uploads/2023/06/md-el-mougi.webp)
Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
![](/wp-content/uploads/2023/06/vezeeta-testimonial.webp)
Acko Slide
![](/wp-content/uploads/2022/11/acko-logo.webp)
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
![](/wp-content/uploads/2023/06/payel-saxena.webp)
Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko
![](/wp-content/uploads/2023/06/acko-testimonial.webp)
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Trusted by 800+ Global Brands
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