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Customer Data
Platform ➜

Unified User Profile
Data Integrations
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Web Personalization ➜

In-line Personalization
On-site Notifications

App Personalization ➜

In-app Notifications

Product & Revenue
Analytics ➜

Funnels
Paths
Cohorts
Uninstalls
Live Analytics

User Segmentation ➜

Live Segmentation
Static Segmentation
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Engagement Score
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Journey Designer
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Omnichannel
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Mobile Push Notification

Email Marketing

Web Push Notification

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Google Ads

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RCS

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Unified User Profile

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Customer Data Platform

Learn More

Product & Revenue Analytics

Funnels

Paths

Cohorts

Uninstalls

Live Analytics

Learn More

Campaign Orchestration

Customer Journey Designer

Relays

Learn More

Web Personalization

Website Personalization

On-Site Notifications

Learn More

App Personalization

In-app Notifications

Learn More

User Segmentation

Live Segmentation

Static Segmentation

RFM Modelling

Learn More

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The State of Retention Marketing

The world’s first retention-first magazine to help brands grow businesses sustainably through riveting stories, use cases, and more.

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Retention DNA

Retention DNA is a collaborative hub where growth-minded individuals converge to ideate, collaborate, and solve collectively.
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Products
Customer Data
Platform ➜

Unified User Profile
Data Integrations
Data Security & Governance

Web Personalization ➜

In-line Personalization
On-site Notifications

App Personalization ➜

In-app Notifications

Product & Revenue
Analytics ➜

Funnels
Paths
Cohorts
Uninstalls
Live Analytics

User Segmentation ➜

Live Segmentation
Static Segmentation
RFM Modelling

WebEngage AI ➜

Generative AI
Engagement Score
Predictive Segmentation
Catalog and Recommendation
Intelligent Campaign Orchestration

Campaign
Orchestration ➜

Journey Designer
Relays
Universal Control Groups

Omnichannel
Engagement ➜

Mobile Push Notification

Email Marketing

Web Push Notification

WhatsApp Engagement

Google Ads

Facebook Ads

SMS Marketing

RCS

Wondering what's new on WebEngage?

Uncover the newest features designed to boost your performance.

View Product Updates
Customer Data Platform

Unified User Profile

Data Integrations

Customer Data Platform

Learn More

Product & Revenue Analytics

Funnels

Paths

Cohorts

Uninstalls

Live Analytics

Learn More

Campaign Orchestration

Customer Journey Designer

Relays

Learn More

Web Personalization

Website Personalization

On-Site Notifications

Learn More

App Personalization

In-app Notifications

Learn More

User Segmentation

Live Segmentation

Static Segmentation

RFM Modelling

Learn More

Omnichannel Engagement

Link 1

Link 2

Link 3

Learn More
Solutions

Travel & Hospitality

E-commerce

Media and Entertainment

Gaming

EdTech

BFSI & Fintech

D2C
Why WebEngage

Customers

Customer Support

Partners

Integrations

Growth Consulting
Resources

Impact stories

blog

ebooks

Academy

podcast

engagemint

Newsroom

Events

knowledge base

developer docs

eMagazine

The State of Retention Marketing

The world’s first retention-first magazine to help brands grow businesses sustainably through riveting stories, use cases, and more.

Community

Retention DNA

Retention DNA is a collaborative hub where growth-minded individuals converge to ideate, collaborate, and solve collectively.
Dashboard
Request a Demo

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Home - Customer Relationship Management

Category: Customer Relationship Management

Other popular categories

Customer Relationship Management (10)
Product Updates (174)
Marketing Automation (155)
User Engagement (127)
Customer Spotlight (125)
Impact Story (121)
Customer Retention (73)
Cross-Channel Engagement (70)
Omnichannel Marketing (67)
Uncategorized (52)
Insights & Analytics (50)

Blogs

Featured image How is AI Transforming Personalization in Retail

Blog

How AI is Transforming Personalization in Retail

Over the past decade, I’ve observed two clear trends: competition in the retail industry has become …

Customer Retention, Cross-Channel Engagement, Insights & Analytics, Customer Relationship Management

Read now >

Martech Trends 2020

Blog

2025 Martech Trends: What to Expect and How to Stay Ahead

Oftentimes, sending personalized emails, designing beautiful UI / UX interfaces, giving rewards &amp…

Marketing Automation, Customer Relationship Management

Read now >

eBook

Case Study

Newsroom

Newsroom

What’s up with WhatsApp marketing?

WebEngage’s Chirag Parmar gives some tips on getting the best out of the messaging platform…

Mobile Marketing, Customer Relationship Management, Thought Leadership

Read now >

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