Learn more about WebEngage's security compliances, audit reports and extensive controls
As a WebEngage customer, your information is protected with advanced encryption, compliant infrastructure, and regular security assessments. Our Customer Data Platform (CDP) is built with security at its core, enabling you to manage customer data securely.
Security built for Enterprise-Grade Scale
850+ global brands trust WebEngage for customer engagement and retention
We Ensure 100% Customer Data Protection at WebEngage
Data governance
With the WebEngage CDP, we provide comprehensive tools and features to help our customers comply with essential data privacy regulations such as GDPR, CCPA, and more. Our offerings include solutions for managing profile consent and handling requests for data access and deletion.
External Audit
WebEngage undergoes annual third-party audits to ensure our internal controls are designed and operated effectively, following industry standards such as SOC 2 and ISO 27001. Our third-party audit reports can be downloaded directly from our self-service Trust Center.
Your Customers’ Data Security Is Our #1 Priority
Data Encryption
TLS Protocols with SHA256 algorithms to handle data communications.
SSO Login
IDP integration. SSO login to govern your password and user management policies.
Data Access
Role based access control and maker-checker principles available.
Data Hashing
User contact information can be hashed. PII data can be masked.
Audit Log
All actions taken by an admin, across the dashboard are logged for auditing.
HIPAA Compliance
Safeguards patient data, preventing high regulatory fines and legal issues.
GDPR Compliance
WebEngage is GDPR compliant and takes necessary steps to ensure customer privacy.
ISO Certification
WebEngage is ISO 27001:2013 certified ensuring highest data security standards
