Automation and personalization aren’t a zero-to-one shift; they evolve in degrees, and at Good Glamm, I’m pushing the boundaries.

“We’re here to build credit histories and support our customers' financial journey. Eventually, they’ll move on to bigger opportunities, and we’re proud to be a part of that growth.”

"Retention isn't a set-it-and-forget-it metric—it's an ongoing process of learning, adapting, and improving. When switching costs are low and options are plenty, retention will increasingly become the key differentiator."

"One of our key realizations has been the importance of transitioning from ‘just an app’ to a sustainable business."

In eCommerce & SaaS, the synergy of product, tech, and marketing can be measured in their user experience. Because that’s what drives retention and growth.

"When I launched Perfora, my vision wasn't just about innovating in oral care; it was about building a brand rooted in relationships."