Cap Notification Frequency
Avoid flooding your customers by setting frequency caps and message queuing.
Transactional Campaigns
Send critical account updates to your customers (with template whitelisting).
Real-time Insights
Track real-time campaign performance metrics with customer-level insights.
Why Use WebEngage for
SMS Marketing?
Make SMS a Part of Seamlessly Integrated Customer Experience
Engage offline customers with transactional and time-bound updates via SMS. Include SMS in your engagement mix and ensure that you leave no stone unturned with WebEngage’s Marketing Automation!
Transactional
Send booking details, critical account updates, and much more.
Promotional
Make your customers come back for more with exciting offers.
Triggered Campaigns
Send SMS campaigns that are triggered based on customer interactions.
Recurring Campaigns
Remind your customers of critical actions with scheduled updates.
Hyper-personalize Every Aspect of Your SMS Campaigns
Create relevant communications by personalized campaign and send every SMS with customer details, preferences, and user behavior in real-time with data from the WebEngage CDP.

Orchestrate Your SMS Campaigns Based on Customer Actions
Upcoming due date? Send reminders. Order placed? Send tracking information. Items in wishlist? Send discount codes.

Give Your SMS Marketing Superpowers
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
Campaign Reporting
Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.
Conversion Tracking
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
Integrate with the SSP of Your Choice
Connect the SMS Service Provider of your choice, create campaigns and engage your audience in a few simple clicks!

Key Features
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Dynamic Templating
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User-level Insights
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Send Time Optimization
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A/B Testing
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DLT Support
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Data Platform Integration
Keep pushing forward. We’ve got your back.
Seamless Onboarding
Work with our onboarding specialists till go live with your first campaign.
Superior Customer Success
Our trusted pros to help you with solutions relevant to your business needs.
Unparalleled Support & Service
Get the help you need, whenever you need it with our 24/7 support.
A big thanks to our customers for collaborating with us and breaking new grounds!
