Deepak heads Marketing and Automation at HDFC Bank. He is responsible for evolving and scaling data-driven customer experience. He specializes in digital strategy and marketing technology. He loves evolving teams and organizations towards best-in-class digital customer experience management processes and platforms. He has had entrepreneurial beginnings in web technologies and digital business starting in the early 2000s, followed by applied digital strategy and hands-on execution of digital transformations in banking at scale.