WebEngage allowed us to measure and correlate user behavior with campaign performance, helping us continuously discover better ways of engaging users.
Shashank Singh
CRM Manager, Wego
Grow your OTA business with us
Ensure a seamless user onboarding to minimize drop-offs and abandons
OTA platforms are usually fraught with drop-offs, booking abandons, time-taking enquiries, planners not convinced of becoming goers, etc. And WebEngage funnels can help you prevent your users from getting lost in the sea of options by ensuring a seamless and intuitive onboarding experience.
Spot unhappy users before they churn and run winback campaigns for the lost ones
Being inevitable for every business, we, at WebEngage, have built a number of tools to figure out, fight and get back your churned users - App uninstalls, recent behavior trends, channel-wise engagement trends, cohorts, days/ number of communications before unsubscribe, common paths before uninstall, etc.
Communicate every important information in a multi-channel way
As per Think with Google, 94% of leisure travellers switch between devices as they plan or book a trip. Take advantage of our multi-channel platform to reach your users on a variety of channels, according to their preferences.
Employ geofencing to offer innately customized location-driven experiences
Target consumers in their current and most frequently visited locations via geo-targeted, location-based messaging to encourage engagements that drive revenue. Offer last-minute deals and promotions on bookings across the customer lifecycle from discovery through purchase to post-purchase.
Distinguish between your most and least valued users to optimize marketing costs
Use RFM analysis to evaluate your travelers as per the recency, frequency and average ticket size of their transactions. This would categorize them under different buckets such as needing attention, potential loyalists, hibernating, etc, which could then be targeted using segment specific campaigns.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
Proven performance and scale
Why teams choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Not just an interface - A real face
After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.
Ankur Gattani
Chief Growth Officer
The Travel & Hospitality Master Pack
A 3-in-1 collection to help you scale up your Travel and Hospitality user engagement and retention
