The WebEngage platform has been crucial in revolutionizing our entire online user experience. The platform has helped us deliver a highly-personalized experience to our users consistently.
Capture the voice of your customers in the form of Net Promoter Score (NPS), reviews, insights and more by using targeted surveys. Make use of this data to build delightful and effective user experiences.
Plug-n-play layouts, diverse response-types, logically branched questions, complete CSS customization and aesthetically designed templates for delightful user experiences.
On-site ClassicSeek user feedback and insights proactively when the user is ON your website - in real-time.
On-site ModalGet newsletter sign-ups or run an exit survey to prevent users from abandoning your website.
Mobile ModalCapture responses from your growing mobile web users to help you run mobile specific campaigns.
Off-site ClassicCreate full-page surveys with public URLs that can be shared on social media or sent in emails.
Ask tailored questions to the right set of users, always
Make use of dynamic and smart user segments, user behavior-based targeting and custom targeting capabilities to reach the right users, every time.
Preset triggers to reach the users exactly when intended
Create navigation-based, time-specific or custom-defined triggers for precision and accuracy.
Use analytics to make greater sense of your survey responses
View granular stats like the number of people that attempted the survey, the number of people that completed the survey, the detailed response of every user, and schedule reports for diverse analysis.
Surveys to match every need of yours.
WhatsApp as an engagement channel has a wide range of use cases. Here's an industry-wise breakdown of how it can be beneficial for your business.
Lead Capturing
Surveys are a great way to generate leads for your business. Find out more about your prospects than just their basic details and be better positioned to understand their precise needs.
Cart Abandonment
Cart abandonment is a universally realized issue. But before you bring your users back, it’s important to identify their reasons for leaving. Cart abandonment surveys can help you with that.
Customer Satisfaction Surveys
A happy customer is not only a repeat customer but also a great brand advocate. Surveys can help you measure how satisfied your customers are & how they perceive your brand.
Consumer Insight Surveys
Customer data is gold for businesses. It helps them personalize their offerings & sell more effectively. And what better way to get those important insights than intelligently crafted consumer insight surveys.
Market Research Surveys
You can't launch new products without first understanding your target audience's behavior. Surveys are a great tool to conduct market research & prepare go-to-market strategies driven by it.
Community Surveys
Community surveys can help you identify common traits exhibited by large or filtered groups of people, enabling you to understand the demand patterns you need to cater to.
Redefine your customer experience through multi-channel marketing
WebEngage's full-stack marketing automation powers communication across various channels
Push
In-app
SMS
Web Overlays
Web Push
Email
WhatsApp
Facebook
Mobile Push Notifications
Reach your app users and boost your app engagement using personalized, rich mobile push notifications. Boost your push notifications delivery by upto 30% through WebEngage's push amplification engine.
Create delightful mobile experiences with push notifications that drive engagement.
Engage your offline users with personalized text messages. Deliver on your brand promise by creating one-time, recurring, triggered or transactional campaigns.
Engage users offline with personalized and actionable messages to drive revenues.
Create highly targeted web overlays and boost your website engagement and conversions. Deliver the right message to the right user by leveraging deep user insights and behavioural data.
Increase website engagement with high impact web overlays, tailored to each user.
Engage off-site users across web and mobile web with data-backed web push notifications. And create high-impact experiences throughout the user lifecycle using powerful features.
Engage off-site users across web and mobile web with web push notifications.
Say goodbye to bulk emails! Instead, engage users with tailored emails at the right moment, fostering impactful user engagement and loyalty. Rely on intuitive & DIY email marketing features!
Engage users with contextual emails at the right moments to foster brand loyalty.
Strike interesting conversations with your users on their favorite chat app. Leverage dynamic templating and create contextual messages for higher impact using WhatsApp for your business.
Engage users anywhere through their favorite chat app.
Experience true multi-channel marketing by remarketing your users on Facebook. Leverage the power of data and segmentation, and build look alike audiences based on your high-intent segments.
Engage users outside your website and app with Facebook remarketing.
I've experienced several platforms like Hubspot or Marketo that fuel decent user engagement, but WebEngage packages super effective omnichannel marketing strategies and testing into one platform.
Amanda LaFerriere VP - Product Management at C2FO
We are extremely satisfied with WebEngage!
We use WebEngage to deliver messages and communications to all our clients.
Karolina Dorosiewicz Marketing Automation Specialist at G2A.com
Great service with evolving product features - one of best tools!
The platform is absolutely easy to use. New team members could get started and design journeys and automated campaigns immediately!
Bharat Bhatia VP Marketing at Junglee Games
An excellent marketing automation platform!
We are able to implement student engagement via WebEngage in ways we never thought were possible through marketing automation platforms.
Scott Newton Chief Communications Officer at Shaw Academy
WebEngage marketing automation platform has made our lives easy!
WebEngage works like a charm and helps us re-target existing customers and in acquiring new customers by setting one-time logic.
Kemrad Lakdawala AGM Product Management at FirstCry.com
WebEngage has done the most important thing right - Support!
WebEngage's customer support is my favourite. They have one of the shortest TATs I have ever come across in SAAS businesses.
Rajesh Patidar Head of Product at Lybrate
Great marketing automation platform to contextually reach our customers!
A 360-degree communication platform, WebEngage has helped us reach heights! Features like journey creation and reaching out to the customer as and when they drop with best offers have improved conversions on our platform.
Vivek Kumar Senior Executive at Goibibo
Makes automation simple and great!
WebEngage is the right tool if you're looking for journey-based orchestration - It does what it says it does, and does it well.
