Reach billions of people instantly using WhatsApp as a channel

More than 1.5 billion people in 180 countries use WhatsApp and many of them are your users.
WebEngage can help you reach these users via WhatsApp.

Make each message a personal note

Use personal details and preferences to take your messaging from coldly impersonal to warmly familiar in an instant.

WebEngage
WebEngage

Enrich message with data from your systems

Fetch real-time data from any source such as your CRM system, recommendation engine, catalogue, etc.
to create hyper-personalized WhatsApp messages.

Track conversions to measure success

Easily and instantly view comprehensive campaign reports that measure the success of campaigns. Define control groups to measure the overall effectiveness of campaigns.

WebEngage

A/B test campaigns and send winning variation automatically

Test multiple variations of your WhatsApp message with smaller groups. Iron out imperfections in the beginning and analyze what works best.
We’ll then automatically send the winning variation to the larger audience for greater effectiveness.

WebEngage
WebEngage

Get in-depth insights into WhatsApp as a channel

Monitor key WhatsApp metrics like opt-in, sent, delivered, seen and clicked to analyze how users engage with your personalized messages and translate this knowledge into actionable insights to serve your larger marketing goals.

WebEngage

And many other features including

Cap Notification Frequency

Avoid flooding users with multiple messages. Just specify an upper limit for a time frame and a time gap, and we’ll queue additional messages accordingly.

Specify Do Not Disturb Hours

Avoid disturbing users no matter which time zone they’re located in. Simply set-up the DND hours, and we’ll queue messages to be delivered when the time is right.

Create Many Types of Campaigns

Automate triggered campaigns, set-up recurring campaigns, send critical transactional campaigns or simply send a one-time notification.

Test Before Launch

Avoid errors by testing the different variations of your campaign with real user information for an actual preview before the message is delivered to your users.

Leverage Dynamic Templating

Give personalization a new depth by leveraging the power of templating in every campaign you create. Create smarter messages for higher impact.

Get User-level Insights

Analyze delivery, engagement, conversion and other metrics for each user targeted by a campaign. Download user details for further analysis and retargeting.

Use Cases For Various Industries

WhatsApp as an engagement channel has a wide range of use cases.
Here's an industry-wise breakdown of how it can be beneficial for your business.

E-commerce

Connect with your users over WhatsApp and help them make an informed choice. Assist them with product discovery and send personalized offers and discounts to keep them coming back to your app/website.

Travel

Engage and assist your users throughout their booking process. Deliver a seamless booking experience by sending flight information, itinerary recommendations and travel guides on WhatsApp.

Banking and Finance

Financial services cannot do without data security. Send OTPs, share sensitive financial information, and help your users avail additional services within a matter of seconds on their favourite chat app.

Media

Keep your users updated on their subscriptions and new shows. Improve content consumption on your platform by taking feedback on the shows they’ve watched and suggest them similar content on WhatsApp.

Food-Tech

Use WhatsApp to deliver order-related status updates and inform buyers of any delays or mishaps with their orders. Nudge foodies with exotic cuisine recommendations or launch of new restaurants in town.

Ed-Tech

Send test results and new course recommendations to students on WhatsApp. Engage with them on a one-to-one basis and deliver a best-in-class experience with doubt clarification and personalized coaching.

Redefine your customer experience through multi-channel marketing

WebEngage's full-stack marketing automation powers communication across various channels

  • Mobile Push Notifications
    Push
  • In-app Messages
    In-app
  • SMS Marketing
    SMS
  • Web Overlays Messages
    Web Overlays
  • Web Push Notifications
    Web Push
  • Email Marketing
    Email
  • WhatsApp Marketing
    WhatsApp
  • Facebook Remarketing
    Facebook

Mobile Push Notifications

Reach your app users and boost your app engagement using personalized, rich mobile push notifications. Boost your push notifications delivery by upto 30% through WebEngage's push amplification engine.

Create delightful mobile experiences with push notifications that drive engagement.

Learn more about
Mobile Push Notifications
Mobile Push Notifications

In-app Messages

Engage with your hottest users - The ones who're using the app! Send real-time, behaviour-based in-app messages to keep the user experience fantastic!

Target users with contextual in-app messages that increase engagement.

Learn more about
In-app Messages
Mobile Push Notifications

SMS Marketing

Engage your offline users with personalized text messages. Deliver on your brand promise by creating one-time, recurring, triggered or transactional campaigns.

Engage users offline with personalized and actionable messages to drive revenues.

Learn more about
SMS Marketing
Mobile Push Notifications

Web Overlays

Create highly targeted web overlays and boost your website engagement and conversions. Deliver the right message to the right user by leveraging deep user insights and behavioural data.

Increase website engagement with high impact web overlays, tailored to each user.

Learn more about
Web Overlays Messages
Web Overlays Messages

Web Push Notifications

Engage off-site users across web and mobile web with data-backed web push notifications. And create high-impact experiences throughout the user lifecycle using powerful features.

Engage off-site users across web and mobile web with web push notifications.

Learn more about
Web Push Notifications
Web Push Notifications

Email Marketing

Say goodbye to bulk emails! Instead, engage users with tailored emails at the right moment, fostering impactful user engagement and loyalty. Rely on intuitive & DIY email marketing features!

Engage users with contextual emails at the right moments to foster brand loyalty.

Learn more about
Email Marketing
Mobile Push Notifications

WhatsApp Marketing

Strike interesting conversations with your users on their favorite chat app. Leverage dynamic templating and create contextual messages for higher impact using WhatsApp for your business.

Engage users anywhere through their favorite chat app.

Learn more about
WhatsApp Marketing
Mobile Push Notifications

Facebook Remarketing

Experience true multi-channel marketing by remarketing your users on Facebook. Leverage the power of data and segmentation, and build look alike audiences based on your high-intent segments.

Engage users outside your website and app with Facebook remarketing.

Learn more about
Facebook Remarketing
Mobile Push Notifications

Amplify the effectiveness of WhatsApp by 10x