Engage users on their favourite chat app. Achieve higher conversions and revenue by unlocking WhatsApp as an engagement channel for your business.
Reach billions of people instantly using WhatsApp as a channel
More than 1.5 billion people in 180 countries use WhatsApp and many of them are your users.
WebEngage can help you reach these users via WhatsApp.
Make each message a personal note
Use personal details and preferences to take your messaging from coldly impersonal to warmly familiar in an instant.
Enrich message with data from your systems
Fetch real-time data from any source such as your CRM system, recommendation engine, catalogue, etc.
to create hyper-personalized WhatsApp messages.
Track conversions to measure success
Easily and instantly view comprehensive campaign reports that measure the success of campaigns. Define control groups to measure the overall effectiveness of campaigns.
A/B test campaigns and send winning variation automatically
Test multiple variations of your WhatsApp message with smaller groups. Iron out imperfections in the beginning and analyze what works best.
We’ll then automatically send the winning variation to the larger audience for greater effectiveness.
Get in-depth insights into WhatsApp as a channel
Monitor key WhatsApp metrics like opt-in, sent, delivered, seen and clicked to analyze how users engage with your personalized messages and translate this knowledge into actionable insights to serve your larger marketing goals.
And many other features including
Use Cases For Various Industries
WhatsApp as an engagement channel has a wide range of use cases.
Here's an industry-wise breakdown of how it can be beneficial for your business.
Redefine your customer experience through multi-channel marketing
WebEngage's full-stack marketing automation powers communication across various channels
- Web Overlays
- Web Push
Mobile Push Notifications
Reach your app users and boost your app engagement using personalized, rich mobile push notifications. Boost your push notifications delivery by upto 30% through WebEngage's push amplification engine.
Create delightful mobile experiences with push notifications that drive engagement.Learn more about
Mobile Push Notifications ➝
Engage with your hottest users - The ones who're using the app! Send real-time, behaviour-based in-app messages to keep the user experience fantastic!
Target users with contextual in-app messages that increase engagement.Learn more about
In-app Messages ➝
Engage your offline users with personalized text messages. Deliver on your brand promise by creating one-time, recurring, triggered or transactional campaigns.
Engage users offline with personalized and actionable messages to drive revenues.Learn more about
SMS Marketing ➝
Create highly targeted web overlays and boost your website engagement and conversions. Deliver the right message to the right user by leveraging deep user insights and behavioural data.
Increase website engagement with high impact web overlays, tailored to each user.Learn more about
Web Overlays Messages ➝
Web Push Notifications
Engage off-site users across web and mobile web with data-backed web push notifications. And create high-impact experiences throughout the user lifecycle using powerful features.
Engage off-site users across web and mobile web with web push notifications.Learn more about
Web Push Notifications ➝
Say goodbye to bulk emails! Instead, engage users with tailored emails at the right moment, fostering impactful user engagement and loyalty. Rely on intuitive & DIY email marketing features!
Engage users with contextual emails at the right moments to foster brand loyalty.Learn more about
Email Marketing ➝
Strike interesting conversations with your users on their favorite chat app. Leverage dynamic templating and create contextual messages for higher impact using WhatsApp for your business.
Engage users anywhere through their favorite chat app.Learn more about
WhatsApp Marketing ➝
Experience true multi-channel marketing by remarketing your users on Facebook. Leverage the power of data and segmentation, and build look alike audiences based on your high-intent segments.
Engage users outside your website and app with Facebook remarketing.Learn more about
Facebook Remarketing ➝
Great company and an excellent product!
I've experienced several platforms like Hubspot or Marketo that fuel decent user engagement, but WebEngage packages super effective omnichannel marketing strategies and testing into one platform.
Amanda LaFerriere VP - Product Management at C2FO
We are extremely satisfied with WebEngage!
We use WebEngage to deliver messages and communications to all our clients.
Karolina Dorosiewicz Marketing Automation Specialist at G2A.com
Great service with evolving product features - one of best tools!
The platform is absolutely easy to use. New team members could get started and design journeys and automated campaigns immediately!
Bharat Bhatia VP Marketing at Junglee Games
An excellent marketing automation platform!
We are able to implement student engagement via WebEngage in ways we never thought were possible through marketing automation platforms.
Scott Newton Chief Communications Officer at Shaw Academy
WebEngage marketing automation platform has made our lives easy!
WebEngage works like a charm and helps us re-target existing customers and in acquiring new customers by setting one-time logic.
Kemrad Lakdawala AGM Product Management at FirstCry.com
WebEngage has done the most important thing right - Support!
WebEngage's customer support is my favourite. They have one of the shortest TATs I have ever come across in SAAS businesses.
Rajesh Patidar Head of Product at Lybrate
Great marketing automation platform to contextually reach our customers!
A 360-degree communication platform, WebEngage has helped us reach heights! Features like journey creation and reaching out to the customer as and when they drop with best offers have improved conversions on our platform.
Vivek Kumar Senior Executive at Goibibo
Makes automation simple and great!
WebEngage is the right tool if you're looking for journey-based orchestration - It does what it says it does, and does it well.