Published on June 18, 2013

10,000 customers and how!

Table of Contents

Note: We have updated the list of customers we work with across the globe.

Visit our customer’s page to learn more.

The occasion:
We have waited for this moment ever since we launched WebEngage on the 13th of Oct, 2011. As we were enjoying our coffee amidst heavy downpour in Mumbai last Sunday, 10,000th customer signed-up! It took two working days for the euphoria to settle down and a few more hours for me to write this post! We are humbled. We thank you wholeheartedly for your love and support. More importantly, I’d like to hug each one of you and say thanks in person before I cease to exist. A picture is worth a thousand words, as they say:

Perfect sign-up for the perfect occasion:
And here’s something that makes this occasion truly special – our 10,000th customer is Dawn.com, Pakistan’s oldest and most widely read English language newspaper! The tool is being tested on their beta site as I am about to publish this post. We hope to see WebEngage kicking ass on their production website soon.

Here’s how it started:
We take a lot of pride in having built an enviable customer base worldwide. However, like most startups, it wasn’t easy to begin with. We had to wait for one long month post launch to get our first legitimate paying customer (who wasn’t one of us or our friends ;)). Ladies and gents, meet David Taverner, Senior Director at GSMA, UK for being the very first person to pay us online. Several months have gone by since then (19 to be precise), but one thing hasn’t changed – David continues to be a paid user month after month, till date! Thanks David. Your $49 transaction on our site changed a whole lot of things. It strengthened our belief that we have built something that people would pay for. Fast forward to today, we are no longer at the mercy of any world famous tech blog to feature us so that the product gets “validated” – we have David’s all over the world to testify for us. This one is for you David; we owe it to you:

This is where you came from:
Pretty much all over the world with US, India, UK and Australia accounting for almost 75% of our total customer base. We are now available in 27 languages with integration supported for all major platforms.

What’s next?
A whole lot of things. But, I don’t want to kill the essense of this post by giving too many product updates. Follow this blog or our Twitter / Facebook for significant product updates.

Thank you again for making us one of the coolest AND profitable (pun intended ;)) startup of our times. At WebEngage, we’ll continue to deliver the best suite of products and world class customer service. Signing off, with our eyes firmly set on 100k now!

– Avlesh

Akhil Goyal

Related Articles

Funnel Analytics Reimagined – Introducing Multi-Event Steps, Comparisons, Splits And A Refreshingly Cool UX

Manoj Chawda

November 28, 2025

Get new articles
in your inbox.

platform

Platform

Zero PII

No personal data stored.

AI-Powered

Atlas AI

AI-powered customer engagement suite.

Capabilities

Customer Data Platform

Your schema, your engagement rules

Automation

Automate workflows, orchestrate growth

Segmentation

Precise user segmentation, simplified

Personalization

Smarter web and app personalization

Analytics

Deeper analytics, sharper decisions

Recommendations

Context-aware recommendations that sell

Solutions

Travel & Hospitality

Healthcare

Automotive

Insurance

E-commerce and Retail

Resources

Product Releases

Ebooks

Blogs

Newsroom

Webinars

EngageMint

Impact Stories

Glossary

FEATURED

Introducing Entity Relationship Visualizer – Manage Relationships Between Your CDPx Data Objects In A Visual Interface

Winning Back Users: Proven Retargeting & Deep Linking Strategies.

Products

Platform

Zero PII, Black, Composable CDP

Capabilities

CDP, Segmentation, Analytics & more

Channels

Mobile, Email, WhatsApp, SMS & More

Solutions

BLACK

Resources