![](https://webengage.com/wp-content/uploads/2024/05/relay_hero_image.webp)
800+ global brands trust WebEngage for customer engagement and retention
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Why Use WebEngage for Relays?
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Automate Business Flows
Automate your most crucial business communication flows with a one-time setup.
![](https://webengage.com/wp-content/uploads/2022/11/Web-Personalization.webp)
Personalization at Scale
Send personalized communication based on business events, at scale.
![](https://webengage.com/wp-content/uploads/2022/12/Real-time-message-delivery.png)
Real-time Message Delivery
Deliver your messages without any delays and in real-time.
Automate Important Business Communication with Your Customers
One-time setup for each repetitive business task. Broadcast messages to the relevant customers every time a new business event takes place with Marketing Automation Software.
![](https://webengage.com/wp-content/uploads/2023/02/Automate-price-drop-alerts.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Send_re_stocking_notifications.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Promote_content_releases.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Broadcast-app-updates.webp)
Automate price drop alerts
Whenever your products’ prices go down, automatically alert your customers.
![](https://webengage.com/wp-content/uploads/2023/02/Automate-price-drop-alerts-1.webp)
Send re-stocking notifications
Automatically notify users as soon as the products are available for purchase.
![](https://webengage.com/wp-content/uploads/2022/12/Send-re-stocking-notifications-1.webp)
Broadcast app updates
Whenever you release a new app update, automatically inform your users about it.
![](https://webengage.com/wp-content/uploads/2022/12/Broadcast-app-updates-1.png)
Promote content releases
Automatically send new content notification to your users.
![](https://webengage.com/wp-content/uploads/2022/12/Promote-content-releases-1.png)
Broadcast in Real-time with Ease
Target Audience who’ve previously shown interest in your products & services with Relays. Set up a Relay once, and it takes care of all your recurring business communications.
![](https://webengage.com/wp-content/uploads/2022/12/Relays_broadcast.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Relays_broadcast.webp)
Make Your Conversations Personal!
Get 10X engagement with easy-to-create, contextual communication workflows.
Personalize Your Outgoing Messages at Scale
![](https://webengage.com/wp-content/uploads/2024/07/product_feature_images_co_relay_a.webp)
Fetch user & behavioral data in real-time from multiple data sources and engage your users with hyper-personalized communication across channels.
![](https://webengage.com/wp-content/uploads/2024/07/product_feature_images_co_relay_a.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Group-2613-1.webp)
Reduce fatigue with
Batched Relays
![](https://webengage.com/wp-content/uploads/2023/08/Relays_Visually_create_workflows.webp)
- Batch together multiple business events and trigger relays at designated intervals.
- Combine all related communication into one message, reducing user notification fatigue.
![](https://webengage.com/wp-content/uploads/2022/12/Group-2613-1.webp)
Visually Create Workflows Using Drag-n-drop Editor
![](https://webengage.com/wp-content/uploads/2023/08/Relays_Visually_create_workflows.webp)
Use a highly intuitive drag-and-drop interface to map user workflows to lifecycle campaigns.
Think Beyond Siloed Marketing. Think Omnichannel
![](https://webengage.com/wp-content/uploads/2023/08/Group-2407.png)
Integrate with 10+ engagement channels and create robust multi-channel customer engagement campaigns
![](https://webengage.com/wp-content/uploads/2022/12/Frame-2013-1.webp)
![](https://webengage.com/wp-content/uploads/2022/12/Group-2710-1-1.webp)
Identify a User’s Best Channel to Optimize Campaign Engagement
![](https://webengage.com/wp-content/uploads/2023/08/Group-2710.png)
Enhance Your Automation with Real-time Optimization
![](https://webengage.com/wp-content/uploads/2024/05/Relays_real-time_optimization-1024x683.webp)
![](https://webengage.com/wp-content/uploads/2024/05/Relays_real-time_optimization-1024x683.webp)
Track Relay Performances in Real-time
View live data of how your customers are moving along their engagement journey. Identify bottlenecks and key conversion steps to optimize your workflows.
![](https://webengage.com/wp-content/uploads/2022/11/campaign_orch_track_performance.webp)
![](https://webengage.com/wp-content/uploads/2022/11/campaign_orch_track_performance.webp)
Supercharge Your Marketing Campaigns with WebEngage Relays
![](https://webengage.com/wp-content/uploads/2022/12/Boost-your-conversions.webp)
Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
![](https://webengage.com/wp-content/uploads/2022/12/Communicate-at-scale.webp)
Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
![](https://webengage.com/wp-content/uploads/2022/12/Increase-your-retention-rate.webp)
Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.
Key Features
![](https://webengage.com/wp-content/uploads/2022/12/Deep-data-personalization.webp)
Deep data personalization
![](https://webengage.com/wp-content/uploads/2022/11/Realtime-user.webp)
Micro-segmentation
![](https://webengage.com/wp-content/uploads/2022/11/Conversion-tracking.webp)
Conversion tracking
![](https://webengage.com/wp-content/uploads/2022/11/Channel-Rateability.webp)
Multi-channel support
![](https://webengage.com/wp-content/uploads/2022/12/Third-party-integration.webp)
Third-party integration
![](https://webengage.com/wp-content/uploads/2022/11/Tag-based-analytics.webp)
Tag-based Analytics
What our customers have to say
Shaw Academy Slide
![Shaw-academy-logo](https://webengage.com/wp-content/uploads/2022/10/Shaw-academy-logo.webp)
“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
![](https://webengage.com/wp-content/uploads/2022/10/Scott-Newton.webp)
CCO, Shaw Academy
![](https://webengage.com/wp-content/uploads/2024/02/shaw-academy-testimonial.webp)
epigamia Slide
![](/wp-content/uploads/2023/06/epigamia-colour.png)
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
![](/wp-content/uploads/2023/06/isha-dhoble.webp)
VP – Marketing & Strategy, Epigamia
![](/wp-content/uploads/2023/06/epigamia-testimonial.webp)
go-mmt Slide
![](/wp-content/uploads/2023/06/Go-MMT-logo-color.png)
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
![](/wp-content/uploads/2023/06/vikalp-sahni.webp)
Ex – Co-Founder and CTO, Goibibo
![](/wp-content/uploads/2023/06/go-mmt-testimonial.webp)
Vezeeta Slide
![](/wp-content/uploads/2023/06/vezeeta.png)
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
![](/wp-content/uploads/2023/06/md-el-mougi.webp)
Chief Product Officer, Vezeeta
![](/wp-content/uploads/2023/06/vezeeta-testimonial.webp)
Acko Slide
![](/wp-content/uploads/2022/11/acko-logo.webp)
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
![](/wp-content/uploads/2023/06/payel-saxena.webp)
Associate Director – Digital Marketing, Acko
![](/wp-content/uploads/2023/06/acko-testimonial.webp)
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Trusted by 800+ Global Brands
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