800+ global brands trust WebEngage for customer engagement and retention
Why Use WebEngage for
RCS Marketing?
Send Rich Media with
unlimited character limits
- Make conversations visually appealing by adding various types of multimedia content to messages.
- Choose from images, carousel and videos, in addition to text.
Build trust with Verified Senders
- Reduce fraud instances and maintain credibility with a verified business profile.
- Enhance brand recognition and maintain trust across every interaction.
Deliver powerful branded experiences with Custom Branding
- Include your name and logo, and stylise other UI components per your business's visual identity.
- Create a powerful App-like experience for customers without having to download an app.
Craft Interactive Experiences
that users love
- Build actionable user experiences with CTA buttons that open up in applications such as Maps, Calling, Browser, etc.
- Set up suggested replies to direct customers towards actions that will solve their problems.
What Makes RCS a Game Changer?
1.4 billion unique users, up by 36.4% year-on-year.
90% of RCS messages are opened within 15 minutes.
People are 35x more likely to read an RCS message than an email.
Achieve 3-7x higher click-through rates than Rich SMS.
Campaigns using RCS see up to an 80% conversion rate!
Upgrade from SMS - do more with
RCS-powered rich experiences.
Product Recommendations
Send interactive, rich Carousels with product images, details, and purchase options.
Booking Updates
Provide real-time updates on flights, hotel bookings, and car rentals.
Financial Product Offerings
Provide credit cards, loans, and plans tailored to customer financial profiles and behavior.
Educational Content
Engage and educate customers through a personalized, informative video series.
Have a dependable fallback for
your RCS campaigns
Leverage RCS in Journeys and Relays to automate
workflows and set up Fallback Mechanisms
Give your RCS Marketing
Superpowers
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
Campaign Reporting
Analyze the effectiveness and overall performance of your RCS messages, including Read Rate using data-rich reports and visual dashboards, in real-time.
Conversion Tracking
Track the number of conversions per campaign, the amount of revenue contribution, as well as the uplift (in conversions, orders and revenue) as a result of your RCS campaign(s).
Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
What our customers have to say
Shaw Academy Slide
“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
epigamia Slide
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
go-mmt Slide
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
Vezeeta Slide
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
Acko Slide
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko
Keep pushing forward.
We've got your back.
Trust our pros to timely help you with relevant solutions.
Quick and Easy
Integration
Connect all your tools to WebEngage and see the magic unfold rapidly.
Seamless
Onboarding
Closely work with our onboarding specialists till your first campaign's go-live date.
Superior Customer
Success
Our specialists are always ready to help you with relevant solutions.
Unparalleled Support
& Service
Your urgency is our urgency! Get round-the-clock support from our experts.