SMS Marketing That’s More Than Just OTPs!

800+ global brands trust WebEngage for customer engagement and retention

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Why Use WebEngage for SMS Marketing?

Cap Notification Frequency

Avoid flooding your customers by setting frequency caps and message queuing.

Transactional Campaigns

Send critical account updates to your customers (with template whitelisting).

Real-time Insights

Track real-time campaign performance metrics with customer-level insights.

Make SMS a Part of Seamlessly Integrated Customer Experience

Transactional

Send booking details, critical account updates, and much more.

Promotional

Make your customers come back for more with exciting offers.

Triggered Campaigns

Send SMS campaigns that are triggered based on customer interactions.

Recurring Campaigns

Remind your customers of critical actions with scheduled updates.

Hyper-personalize Every Aspect of Your SMS Campaigns

Orchestrate Your SMS Campaigns Based on Customer Actions

Give Your SMS Marketing Superpowers

Campaign Management

Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.

Campaign Reporting

Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.

Conversion Tracking

A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.

Configuration Setting

Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.

Integrate with the SSP of Your Choice

Key Features​

Dynamic Templating

User-level Insights

Send Time Optimization

A/B Testing

DLT Support

Data Platform Integration

What our customers have to say

Shaw Academy Slide

“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”

Scott Newton
CCO, Shaw Academy

epigamia Slide

“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”

Isha Dhoble
VP – Marketing & Strategy, Epigamia

go-mmt Slide

“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”

Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo

Vezeeta Slide

“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”

Mohammad El Mougi
Chief Product Officer, Vezeeta

Acko Slide

“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”

Payal Saxena
Associate Director – Digital Marketing, Acko
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“I like many things about WebEngage, but what stands out is their agility and being customer centric.”

Nitin Sethi,

SVP, CDO – Consumer Businesses

800+ Global brands trust WebEngage

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The Program helped us scale our business faster and bring down acquisition costs with time.

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Ankit Agarwal

Founder, PHOOL

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