WebEngage has been a solid part of Yatra’s growth story. I hope they grow as a product and keep helping us add value to global hotel ecosystem
Mrinal Singhal
Ex-AVP Marketing, Yatra
Grow your Hotels & Hospitality business with us
Unify and serve enquiries for all your listed avenues from a single platform
As a hotel business, you’re probably listed on a multitude of OTAs and meta providers and it can become overwhelming to serve all the 100s of requests coming from all directions. WebEngage lets you automate your enquiry requests to all your partner platforms, reducing the manual work that’d have otherwise been required.
Communicate effortlessly to your OTA partners and meta providers
Communicate everything from inventory changes, last-minute booking cancellations to services unavailability and sudden outages, to your travel partners instantly. Keeping your meta providers always informed, with ease, would avoid any booking conflicts with your guests and result in strengthening confidence in your brand.
Give your guests a seamless omnichannel experience
Since your guests could be making bookings using multiple devices & through different OTAs, it’s important that they have a consistent booking & staying experience. This would help you remain relevant throughout their lifecycle & connect with them on a far deeper level.
Strive to always better your services through a continuous feedback loop
Enable guests to shape your services and define how you cater to them via intuitive NPS surveys. Features such as smart user segments and behavior-based targeting, along with timely automation, will help you design effective user experiences and take your customer satisfaction several notches up.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
Proven performance and scale
Why teams choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Not just an interface - A real face
After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.
Ankur Gattani
Chief Growth Officer
The Travel & Hospitality Master Pack
A 3-in-1 collection to help you scale up your Travel and Hospitality user engagement and retention
