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Articles by Rohit Srivastav

13 Mins Read

21st May, 2019
How do you boost your E-commerce customer engagement? In the words of Zig Ziglar, one of the foremos…

4 Mins Read

20th June, 2017
Table of Contents: 1.Product 2.Policies 3.People 4.Processes 5.Proactivity Customer service in its…

6 Mins Read

18th May, 2017
Table Of Contents: 1. Real Buyers Persona examples from the big guys 2. How to create Buyer Personas…

13 Mins Read

4th April, 2018
Did you know that customer churn costs $168 billion per year for businesses in the US? So, how do yo…

9 Mins Read

5th July, 2018
Hello, world! I am Cookie. Don’t confuse me with the cookie your granny makes and hides in the jar. …
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