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800+ global brands trust WebEngage for customer engagement and retention
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Why Use WebEngage’s Journey Designer?
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Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.
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Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.
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Omni-channel Engagement
Leverage 10+ engagement channels to engage your users in real-time.
Automate Lifecycle Campaigns with Ease
Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.
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User Onboarding
Onboard your customers with personalized and automated campaigns.
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Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.
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Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.
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Re-engagement
Re-engage your inactive customers and bring them back on your app/website.
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Optimize Your Workflows in Real-time Based on Customer Interactions
Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.
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Enhance Your Automation with Intelligent Campaign Optimization
Split users into multiple branches, experiment, and optimize workflows while users are in the journey.
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Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.
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Visually Create Customer Lifecycle Engagement Campaigns with Ease
Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.
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Ensure Consistent Brand Messaging Across Channels
Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.
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Track Journey Performance in Real-time
View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.
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Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer
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Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
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Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
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Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.
Key Features
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Hyper-personalization
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Timezone management
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Real-time modification
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Multiple Entry/Exit Triggers
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Tag-based Analytics
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Conversion Tracking
What our customers have to say
Shaw Academy Slide
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“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
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Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
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epigamia Slide
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“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
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Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
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go-mmt Slide
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“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
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Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
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Vezeeta Slide
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“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
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Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
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Acko Slide
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“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
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Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko
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Trusted by 800+ Global Brands
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