800+ global brands trust WebEngage for customer engagement and retention
Why Use WebEngage’s Journey Designer?
Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.
Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.
Omni-channel Engagement
Leverage 10+ engagement channels to engage your users in real-time.
Automate Lifecycle Campaigns with Ease
Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.
User Onboarding
Onboard your customers with personalized and automated campaigns.
Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.
Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.
Re-engagement
Re-engage your inactive customers and bring them back on your app/website.
Optimize Your Workflows in Real-time Based on Customer Interactions
Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.
Enhance Your Automation with Intelligent Campaign Optimization
Split users into multiple branches, experiment, and optimize workflows while users are in the journey.
Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.
Visually Create Customer Lifecycle Engagement Campaigns with Ease
Use a highly intuitive drag & drop interface to map customer workflows to lifecycle campaigns. Connect at every touchpoints with customer.
Ensure Consistent Brand Messaging Across Channels
Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.
Track Journey Performance in Real-time
View live data of how your customers are moving along in their engagement journey. Identify bottlenecks and key steps to optimize your workflows.
Supercharge Your Marketing Campaigns with WebEngage’s Journey Designer
Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.
Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.
Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X.
Key Features
Hyper-personalization
Timezone management
Real-time modification
Multiple Entry/Exit Triggers
Tag-based Analytics
Conversion Tracking
What our customers have to say
Shaw Academy Slide
“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
epigamia Slide
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
go-mmt Slide
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
Vezeeta Slide
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
Acko Slide
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko