800+ global brands trust WebEngage for customer engagement and retention
Why Use WebEngage for SMS Marketing?
Cap Notification Frequency
Avoid flooding your customers by setting frequency caps and message queuing.
Transactional Campaigns
Send critical account updates to your customers (with template whitelisting).
Real-time Insights
Track real-time campaign performance metrics with customer-level insights.
Make SMS a Part of Seamlessly Integrated Customer Experience
Engage offline customers with transactional and time-bound updates via SMS. Include SMS in your engagement mix and ensure that you leave no stone unturned with WebEngage’s Marketing Automation!
Transactional
Send booking details, critical account updates, and much more.
Promotional
Make your customers come back for more with exciting offers.
Triggered Campaigns
Send SMS campaigns that are triggered based on customer interactions.
Recurring Campaigns
Remind your customers of critical actions with scheduled updates.
Hyper-personalize Every Aspect of Your SMS Campaigns
Create relevant communications by personalized campaign and send every SMS with customer details, preferences, and user behavior in real-time with data from the WebEngage CDP.
Orchestrate Your SMS Campaigns Based on Customer Actions
Upcoming due date? Send reminders. Order placed? Send tracking information. Items in wishlist? Send discount codes.
Give Your SMS Marketing Superpowers
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
Campaign Reporting
Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.
Conversion Tracking
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
Integrate with the SSP of Your Choice
Connect the SMS Service Provider of your choice, create campaigns and engage your audience in a few simple clicks!
Key Features
Dynamic Templating
User-level Insights
Send Time Optimization
A/B Testing
DLT Support
Data Platform Integration
What our customers have to say
Shoppers Stop
“WebEngage has been a game-changer, helping us automate tasks, personalize customer journeys, & reach the right audience, leading to higher revenue growth.”
CASHe
“WebEngage helps us run hyper-personalized campaigns at scale, automating engagement to boost performance, save time, & improve user retention.”
go-mmt Slide
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
Vezeeta Slide
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
Acko Slide
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
Trusted by 800+ Global Brands
