800+ global brands trust WebEngage for customer engagement and retention
Why Use WebEngage for WhatsApp Marketing?
Create multiple user segments that suit your business needs using personal & user behaviour data
Easy To Setup
Easy, 2-step integration with the WSP of your choice.
Personalization
Human touch for all your outgoing messages.
Rich Messaging
Support for Text, Video, Gif, Images, Location, and more.
One Platform Solving a Sea of Use Cases
Automate transactional updates, resolve customer queries or simply hold conversations, WhatsApp can be a crucial way to engage your users, wherever they are.
Transactional Messages
Send company updates and other business-critical information.
Conversational Messages
Share the latest brands, exciting deals, and much more.
Account Updates
Let your users know that you’ve held their carts for them.
Promotional Messages
Hand-hold your customers with a great onboarding experience.
Hyper-personalize Your Communications to Add a Human Touch
Bring relevancy in your communications by customizing and personalizing every WhatsApp message with customer details, preferences, and user behavior.
Orchestrate Your Whatsapp Campaigns Based on User Actions
Marketing Automation Workflows that send contextual messages based on user actions. Added a product to cart but failed to checkout? Send a checkout reminder on WhatsApp!
Real-time Analytics That Boost Your Whatsapp Marketing Initiatives.
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
Campaign Reporting
Analyze the effectiveness and overall performance of your WhatsApp messages using data-rich reports and visual dashboards, in real-time.
Conversion Tracking
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
What makes WebEngage the best fit for your WhatsApp Marketing needs?
Get 10X engagement with third-party integrations and an in-house customer data platform.
Enrich Whatsapp Messages with Data from Your Systems
Fetch real-time data from the WebEngage Customer Data Platform, and instantly turn your messages from coldly impersonal to warmly familiar!
Integrate with the WSP of Your Choice
Integrate with the WhatsApp Service Provider (WSP) of your choice and start sending WhatsApp campaigns in a few simple clicks.
Key Features
Dynamic Templating
User-level Insights
Send Time Optimization
A/B Testing
Deep Linking
Data Platform Integration
What our customers have to say
Shaw Academy Slide
“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
epigamia Slide
“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
go-mmt Slide
“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
Vezeeta Slide
“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
Acko Slide
“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko