Fintech Company Wright Research Sees An 81.41% Increase In Revenue Via Omnichannel Engagement with WSP

With the help of WebEngage, we’ve identified key user events and drop-offs, optimizing them throughout users’ journeys. Tracking conversions, understanding different channels, and taking a data-driven approach have worked amazingly well for us.

Sonam Srivastava

Founder, Wright Research

With the help of WebEngage, we’ve identified key user events and drop-offs, optimizing them throughout users’ journeys. Tracking conversions, understanding different channels, and taking a data-driven approach have worked amazingly well for us.

Sonam Srivastava

Founder, Wright Research

7.16%

Increase In Click-Through-Revenue Using Web Personalization

44.37%

Revenue Growth Via Overall Journeys And Campaigns

42%

Click-Through Rate Achieved Via Onsite Notifications

78%

Growth In MAU In The Last Two Quarters

About Wright Research

Wright Research is an investment advisory and portfolio management firm that uses quantitative research and machine learning to create equity investment portfolios to generate consistent profit in all markets.

Their portfolios have delivered excellent returns since inception and ranked among the best-performing advisors and PMSs.

Wright Research caters to thousands of customers who have had a great experience with Wright due to its exemplary performance and culture of trust.

Key Features Used:

  • Journey Designer
  • Web Personalization using in-line and on-site notifications
  • Email, WhatsApp, SMS, push notification channels
  • Segmentation

Company’s Objectives

  • Boosting purchases in subscriptions
  • Engaging users with an omnichannel strategy
  • Increase in repeat purchases

Wright Research’s Challenges In Driving The Objective

  • Capturing leads and driving them down the engagement funnel
  • Sending personalized and timely updates/offers
  • Lack of advanced analytics
  • Scaling the number of campaigns

 

Solution

Kickstarting growth with the WebEngage Startup Program
With the WebEngage Startup Program, Wright Research aimed to bring personalization and a layered approach to user engagement, retention, and leveraging data to scale campaigns further and drive an omnichannel strategy.

Why did Wright Research pick the WebEngage Startup Program for its marketing automation needs?

  1. Wright Research’s data was in silos, spread out. Hence, the need for a Customer Data Platform (CDP) that bought all user data under one umbrella was important.
  2. Additionally, the fintech platform needed omnichannel marketing. WebEngage’s 12+ channels enabled them to do just that.
  3. The team needed better insights into user data, analytics, and behavior to optimize their product and grow their business further.
  4. Furthermore, they wanted to target users more efficiently and personalize their communication for users better.

Results?

wright research Results

To know more about how Wright Research managed to achieve its objectives, download the detailed Impact Story 🔽.
To begin your journey with the WebEngage Startup Program, apply now.

Related Impact Stories

Thumbnail - laverne

September 8, 2026

How Laverne Built a Customer-Led CRM Model With WebEngage

27.8%

Increase in CRM Contribution

Thumbnail - caratlane

August 24, 2026

How CaratLane Drove 413% Conversion Uplift With WebEngage

413%

Conversion Rate Uplift

Flytoday - thumbnail

August 7, 2026

How Flytoday Achieved 604% ROI With WebEngage

604%

Overall Return on Investment

Get new impact stories
in your inbox.

platform

Platform

Zero PII

No personal data stored.

AI-Powered

Atlas AI

AI-powered customer engagement suite.

Capabilities

Customer Data Platform

Your schema, your engagement rules

Automation

Automate workflows, orchestrate growth

Segmentation

Precise user segmentation, simplified

Personalization

Smarter web and app personalization

Analytics

Deeper analytics, sharper decisions

Recommendations

Context-aware recommendations that sell

Solutions

Travel & Hospitality

Healthcare

Automotive

Insurance

E-commerce and Retail

Resources

Product Releases

Ebooks

Blogs

Newsroom

Webinars

EngageMint

Impact Stories

Glossary

FEATURED

Introducing Entity Relationship Visualizer – Manage Relationships Between Your CDPx Data Objects In A Visual Interface

Winning Back Users: Proven Retargeting & Deep Linking Strategies.

Products

Platform

Zero PII, Black, Composable CDP

Capabilities

CDP, Segmentation, Analytics & more

Channels

Mobile, Email, WhatsApp, SMS & More

Solutions

BLACK

Resources