Inside Flipkart Wholesale’s Engine for Recovering Lost Orders
Summary Flipkart Wholesale partnered with WebEngage to build an always-on commerce recovery system that helped retailers continue their ordering journey across every stage of the funnel. Identified lost intent across browsing, product views, carts, checkout, and failed orders. Built behaviour-led recovery journeys based on where retailers paused. Used Push Notifications and Web Push to bring […]
Hindustan Unilever Transforms Retail Sales with Intelligent Automation by WebEngage
Summary Hindustan Unilever Limited (HUL) leveraged WebEngage to automate sales communication across its retail network, bridging on-ground execution gaps with intelligent, localized automation. Implemented 15+ automated journeys, including onboarding, reorder nudges, cart abandonment, and absentee triggers. Deployed 3M+ personalized messages weekly, powered by segmentation and dynamic variables. Used 24-hour conversion tracking to measure business impact. […]
ApnaKlub boosts its user retention and drives over 30% Month-on-Month repeat orders via WebEngage
About ApnaKlub ApnaKlub is an agent-led B2B wholesale platform that aims to disrupt India’s traditional FMCG (Fast-moving consumer goods) distribution. Founded in 2020 by Shruti and Manish, ApnaKlub is backed up by prominent investors like Tiger Global, Sequoia Capital, and Blume Ventures. ApnaKlub connects retailers like Kirana and general stores in India’s Tier II and […]
