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800+ global brands trust WebEngage for customer engagement and retention
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Why Use WebEngage for SMS Marketing?
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Cap Notification Frequency
Avoid flooding your customers by setting frequency caps and message queuing.
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Transactional Campaigns
Send critical account updates to your customers (with template whitelisting).
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Real-time Insights
Track real-time campaign performance metrics with customer-level insights.
Make SMS a Part of Seamlessly Integrated Customer Experience
Engage offline customers with transactional and time-bound updates via SMS. Include SMS in your engagement mix and ensure that you leave no stone unturned with WebEngage’s Marketing Automation!
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Transactional
Send booking details, critical account updates, and much more.
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Promotional
Make your customers come back for more with exciting offers.
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Triggered Campaigns
Send SMS campaigns that are triggered based on customer interactions.
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Recurring Campaigns
Remind your customers of critical actions with scheduled updates.
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Hyper-personalize Every Aspect of Your SMS Campaigns
Create relevant communications by personalized campaign and send every SMS with customer details, preferences, and user behavior in real-time with data from the WebEngage CDP.
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Orchestrate Your SMS Campaigns Based on Customer Actions
Upcoming due date? Send reminders. Order placed? Send tracking information. Items in wishlist? Send discount codes.
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Give Your SMS Marketing Superpowers
Campaign Management
Design and manage your multi channel campaign to build a unified customer experience, all from the same dashboard.
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Campaign Reporting
Analyze the effectiveness and overall performance of your SMS messages using data-rich reports and visual dashboards, in real-time.
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Conversion Tracking
A simple 2-step way to understand the number of conversions per campaign and the amount of revenue it’s contributing to your bottom line.
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Configuration Setting
Keep a check on your outgoing campaigns with features such as DND, Throttling, and Frequency Capping.
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Integrate with the SSP of Your Choice
Connect the SMS Service Provider of your choice, create campaigns and engage your audience in a few simple clicks!
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Key Features
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Dynamic Templating
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User-level Insights
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Send Time Optimization
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A/B Testing
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DLT Support
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Data Platform Integration
What our customers have to say
Shaw Academy Slide
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“WebEngage has been crucial in revolutionizing our entire online user experience. The Support and Success teams at WebEngage are extremely supportive.”
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Scott Newton
CCO, Shaw Academy
CCO, Shaw Academy
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epigamia Slide
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“Within 6 months, we’ve witnessed a jump in our email open rates and orders placed. WebEngage has also helped us reduce human hours and enhance efficiency.”
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Isha Dhoble
VP – Marketing & Strategy, Epigamia
VP – Marketing & Strategy, Epigamia
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go-mmt Slide
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“The WebEngage Customer Success team has worked tirelessly to solve our problems. We have enjoyed this kind of close collaboration with WebEngage.”
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Vikalp Sahni
Ex – Co-Founder and CTO, Goibibo
Ex – Co-Founder and CTO, Goibibo
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Vezeeta Slide
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“WebEngage stands strong when it comes to user engagement and retention. It understands the importance & nuances of the subject.”
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Mohammad El Mougi
Chief Product Officer, Vezeeta
Chief Product Officer, Vezeeta
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Acko Slide
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“Win-back and policy renewal campaigns have contributed significantly to our overall revenue and resulted in improvement of our North Star
Metric i.e. Persistency ratio.”
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Payal Saxena
Associate Director – Digital Marketing, Acko
Associate Director – Digital Marketing, Acko
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Trusted by 800+ Global Brands
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