EngageMint CX 2025: Mumbai Edition
The First Glimpse Into the Future of Engagement Where brands met the next decade of customer experience — powered by AI, fuelled by data, and built for real business outcomes.
21st November 2025 || Sofitel, BKC Mumbai
Elevate Growth with Retention
Connect, learn, and celebrate alongside CXOs, marketers, and enterprise frontrunners from diverse sectors. Together explore the essentials of User Engagement and Retention for sustained growth.
16 November 2023 || Taj Dubai, Business Bay
Why EngageMint CX
EngageMintCX is WebEngage’s customer forum where product innovation meets real-world execution.
We unveiled new capabilities like BLACK and CDPx, while spotlighting customers who shared how they’re building and scaling retention-led growth in practice.
So far we have hosted
50+
Speakers
2000+
Attendees
12
EngageMint Editions
EngageMint CX Mumbai Snippets
Product Updates
By WebEngage
Fireside Chat
Asha Soni
Chief Manager, Marketing, MIBL
Fireside Chat
Anil Gelra
CEO, Snapmint
Product Updates at EngageMint CX
- Product Updates
6 Mins Read
5th January, 2026
If you have been to our product roadshows held recently, you have already seen the magic that I am …
Niket Raja
- Product Updates
5 Mins Read
1st January, 2026
Our Web Personalization product suite have serviced your needs for more than a decade. As the usage…
- Product Updates
3 Mins Read
20th December, 2025
Since our inception, we have been driven by one core mission – to make rapid growth experimen…
- Product Updates
5 Mins Read
15th December, 2025
Dear User Journey practitioners,This feature is dedicated to you 🙏
For decades, user journe…
Manoj Chawda
- Product Updates
6 Mins Read
26th December, 2025
We are excited to bring you our next upgrade in the Catalog based new Product Recommendation module…
Anmol Mewada
- Product Updates
4 Mins Read
28th November, 2025
Funnel Analytics is one of the most widely used feature within WebEngage. Given how growth teams a…
EngageMint CX 2025 Agenda
EngageMint CX Mumbai Agenda
09.30 AM - 09.45 AM
Introduction
Co- Founder & CEO
09.50 AM - 10.20 AM
From Insights to Execution - Powered by AI Agents
Sr Product Manager
10.20 AM - 10.50 AM
CDPX & Segmentation
Co-founder & CTO
10.50 AM - 11.10 AM
Customer Spotlight - Mahindra Insurance Brokers Limited
Chief Manager , Marketing
Moderator
VP - Center of Excellence
11.15 AM - 11.45 AM
Introducing WebEngage Black
Co- Founder & CEO
12.40 PM - 01.10 PM
Customer Spotlight - Snapmint
1.15 PM - 1.45 PM
Analytics, Campaigns & Journeys
Product Leader & Evangelist
- Events 2.0
- Funnels 2.0
- Session Analytics
- On-site Notifications 2.0
- Contextual Journeys
- Live Journey Editing
- Catalog-Based Relays
- Collections
2.15 PM - 4.30 PM
Job Fair
Strategic Partner - People, Compliance & Culture
Still wondering why EngageMint CX?
Here is what attendees have to say.
Previous speakers at EngageMint
Anil Gelra
Co-Founder, Snapmint
Asha Soni
Chief Manager , Marketing
Ziad C. El Rayes
CMO, ToYou
Omar Mohsen
Head of Digital Marketing, Jazeera Paints
Qutaibah Alsharif
CEO of HNAK, HNAK - Al Musbah group
Arbash Javed
Head of Ecommerce trading, eXtra Stores
Ronnie Screwvala
Co-Founder & Chairperson, upGrad
Nitin Sethi
SVP, Chief Digital Officer – Consumer Businesses, Adani Group
Rajan Anandan
Managing Director, PeakXV Partners
Raj Shamani
Speaker, Entrepreneur & Angel Investor
Smita Murarka
Ex-Chief Marketing Officer, Duroflex
Sanjeev Bikhchandani
Co-Founder, Info Edge
Aadit Palicha
Co-Founder & CEO, Zepto
Anshumani Ruddra
Product Leader, Google
Anuj Rathi
SVP - Revenue & Growth, Swiggy
Arjun Vaidya
Ventures Lead—India, Verlinvest
Utsav Malhotra
COO, Noise
Meghana Narayan
Co-founder, Slurrp Farm
Ahana Gautam
CEO & Co-founder, Open Secret
Sanjay Vakharia
Co-founder & CEO
Sahil Gupta
Co-Founder, MyMuse
Saloni Anand
Co-Founder, Traya Health
Pankaj Vermani
Founder & CEO, Clovia
Lokendra Saini
Ex-Chief Operating Officer, EaseMyTrip
Preetika Mehta
Head of Digital & E-commerce Marketing, Crompton
Juhi Singh
Head- International Ecommerce (MENAB) & Global Digital Center of excellence (COE)
About
WebEngage
About WebEngage
WebEngage is a full-stack Customer Engagement and Retention platform that helps businesses increase customer lifetime value. The platform provides a unified view of customers with robust data, engagement across 11+ channels with automated workflows, and hyper-personalization of experiences with a state-of-the-art engine, all backed by a solid analytics framework.
With a mission to humanize websites and apps, we now power over 1B+ messages daily to customers across 50+ countries and 20+ industries.
