Introducing Personalization Engine

Today, Journey Designer completes 8 months. Yeah, I know, it’s a weird milestone to celebrate 🙂 I am posting this for a different reason though. On this day, we are unveiling a Personalization Engine inside the WebEngage dashboard to provide you with easy GUI tools and hooks so that you can personalize your campaigns (Emails, […]

Letter By A Cookie About Retargeting (How Retargeting Works?)

Hello, world! I am Cookie. Don’t confuse me with the cookie your granny makes and hides in the jar. I am the cookie that hides in your browser . I live in the virtual world, the world you love and most probably live in, more than the real one. In crude terms, I am just […]

6 Proven Advantages of Triggered Email Strategies in Email Marketing [With Examples]

6 Reasons Why Triggered Email Marketing is important

With a Return On Investment(ROI) of $42 for every $1 spent, email marketing is still one of the best marketing channels for businesses today. However, constantly sending promotional emails without context will only encourage your customers to mark you as spam. So, how do we leverage the power of email marketing automation without appearing too […]

How To Improve Customer Retention In Hotel Industry With Marketing Automation

Customer Journey Mapping for the Hospitality Industry (Part I) The hospitality industry, with a global industry revenue of US $550 billion in 2016, is engaging with customers like never before. With weapons like multi-channel Marketing Automation at their disposal, hotels are turning no stones unturned in making the stay of their guests a unique experience. […]

How To Choose The Right Mix Of Marketing Channels In A Multi-Channel World

How to choose the right marketing mix

Table of Contents: Marketing by moments Determine the right mix of marketing channels To each its own – benefits and limitations Factors that affect choice of communication channel Measuring effectiveness of your campaign In the era of smartphones, apps, online shopping and serious attention deficit, customers want brands to reach them via the channel of […]

Making Marketing Automation Visual And Simple – Introducing Journey Designer

Hello! I am Avlesh, co-founder at WebEngage. Your favorite on-site survey, feedback and notification tool went through a makeover in March 2016 to become a multi-channel marketing automation tool by letting you engage via web, email, sms and mobile (push, in-app) channels. We posted it here, but I didn’t reach out to you proactively because […]

6 Micro Segmentation Marketing Examples You Haven’t Thought Of Yet

6 Customer Micro Segmentation

Customer micro segmentation strategy is responsible for some serious increases in sales. In fact, according to the research on email marketing by Lyris (now Aurea), 39% of companies who implemented micro segmentation marketing based on audience-specific information and tailored their messaging accordingly got 39% higher open rates, 28% lower unsubscribe rates, and 24% make more […]

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