Latest Posts
- Customer Retention
17 Mins Read
21st June, 2023
For airline brands, customer retention is no walk in the park. Unlike everyday products and servic…
- Marketing Automation
14 Mins Read
19th June, 2023
Imagine if one marketer was tasked to type, and send emails and SMSes with zero technical support …
- Customer Retention, Omnichannel Marketing
9 Mins Read
16th June, 2023
As travelers around the world wriggle out of a 3 year long hiatus, take our word that 2023 is goin…
- Customer Experience, Retention Marketing
7 Mins Read
27th March, 2023
Setting context for the BFSI Industry
The BFSI sector in India is valued at Rs. 81 trillion and …
- Customer Experience, Retention Marketing
21 Mins Read
6th April, 2023
Introduction
Customer retention is the process of turning one-time customers into repeat cu…

Tanya Chhateja
Kasturi Patra
Surya Panicker
Diksha Dwivedi
