The WebEngage platform has been crucial in revolutionizing our entire online user experience. The platform has helped us deliver a highly-personalized experience to our users consistently.
Engage users offline with personalized and actionable messages to create seamless brand experiences. Backed by real-time insights and intuitive features, you are bound to deliver high-impact messages each time!
Use our pre-designed templates to create powerful SMS campaigns. Just add your message with elements of personalization, links to web pages or app screens - test your campaign and launch!
Promotional OffersSending exciting offers to keep users coming back for more? Use our promotional template to craft your SMS campaign.
Transactional UpdatesSending delivery updates or reminders to keep users engaged? Use our transactional template to craft your SMS campaign.
Make each message a personal note
Use personal details and preferences to take your messaging from coldly impersonal to warmly familiar in an instant.
Enrich message with data from your systems
Fetch real-time data from any source such as your CRM system, recommendation engine, catalog, etc. to create hyper-personalized SMS.
Track conversions to measure success
Easily and instantly view comprehensive campaign reports that measure the success of campaigns. Define control groups to measure the overall effectiveness of campaigns.
A/B test campaigns and send winning variation automatically
Test multiple variations of your SMS with smaller groups. Iron out imperfections in the beginning and analyze what works best. We’ll then automatically send the winning variation to the larger audience for greater effectiveness.
Easy integration with SMS service providers
Easily set up your preferred SMS service providers (SSPs) in seconds, using pre-built integrations available with several SSPs.
Get in-depth insights into SMS as a channel
Find out how SMS as an engagement channel is working for you compared to other channels, and invest efforts and resource wisely.
And many other features including
Cap Notification Frequency
Avoid flooding users with multiple messages. Just specify an upper limit for a time frame and a time gap, and we’ll queue additional messages accordingly.
Specify Do Not Disturb Hours
Avoid disturbing users no matter which time zone they’re located in. Simply set-up the DND hours, and we’ll queue messages to be delivered when the time is right.
Create Many Types of Campaigns
Automate triggered campaigns, set-up recurring campaigns, send critical transactional campaigns or simply send a one-time notification.
Test Before Launch
Avoid errors by testing the different variations of your campaign with real user information for an actual preview before the message is delivered to your users.
Leverage Dynamic Templating
Give personalization a new depth by leveraging the power of templating in every campaign you create. Create smarter messages for higher impact.
Get User-level Insights
Analyze delivery, engagement, conversion and other metrics for each user targeted by a campaign. Download user details for further analysis and retargeting.
Redefine your customer experience through multi-channel marketing
WebEngage's full-stack marketing automation powers communication across various channels
Push
In-app
SMS
Web Overlays
Web Push
Email
WhatsApp
Facebook
Mobile Push Notifications
Reach your app users and boost your app engagement using personalized, rich mobile push notifications. Boost your push notifications delivery by upto 30% through WebEngage's advanced push engine.
Create delightful mobile experiences with push notifications that drive engagement.
Engage your offline users with personalized text messages. Deliver on your brand promise by creating one-time, recurring, triggered or transactional campaigns.
Engage users offline with personalized and actionable messages to drive revenues.
Create highly targeted web overlays and boost your website engagement and conversions. Deliver the right message to the right user by leveraging deep user insights and behavioural data.
Increase website engagement with high impact web overlays, tailored to each user.
Engage off-site users across web and mobile web with data-backed web push notifications. And create high-impact experiences throughout the user lifecycle using powerful features.
Engage off-site users across web and mobile web with web push notifications.
Say goodbye to bulk emails! Instead, engage users with tailored emails at the right moment, fostering impactful user engagement and loyalty. Rely on intuitive & DIY email marketing features!
Engage users with contextual emails at the right moments to foster brand loyalty.
Strike interesting conversations with your users on their favorite chat app. Leverage dynamic templating and create contextual messages for higher impact using WhatsApp for your business.
Engage users anywhere through their favorite chat app.
Experience true multi-channel marketing by remarketing your users on Facebook. Leverage the power of data and segmentation, and build look alike audiences based on your high-intent segments.
Engage users outside your website and app with Facebook remarketing.
I've experienced several platforms like Hubspot or Marketo that fuel decent user engagement, but WebEngage packages super effective omnichannel marketing strategies and testing into one platform.
Amanda LaFerriere VP - Product Management at C2FO
We are extremely satisfied with WebEngage!
We use WebEngage to deliver messages and communications to all our clients.
Karolina Dorosiewicz Marketing Automation Specialist at G2A.com
Great service with evolving product features - one of best tools!
The platform is absolutely easy to use. New team members could get started and design journeys and automated campaigns immediately!
Bharat Bhatia VP Marketing at Junglee Games
An excellent marketing automation platform!
We are able to implement student engagement via WebEngage in ways we never thought were possible through marketing automation platforms.
Scott Newton Chief Communications Officer at Shaw Academy
WebEngage marketing automation platform has made our lives easy!
WebEngage works like a charm and helps us re-target existing customers and in acquiring new customers by setting one-time logic.
Kemrad Lakdawala AGM Product Management at FirstCry.com
WebEngage has done the most important thing right - Support!
WebEngage's customer support is my favourite. They have one of the shortest TATs I have ever come across in SAAS businesses.
Rajesh Patidar Head of Product at Lybrate
Great marketing automation platform to contextually reach our customers!
A 360-degree communication platform, WebEngage has helped us reach heights! Features like journey creation and reaching out to the customer as and when they drop with best offers have improved conversions on our platform.
Vivek Kumar Senior Executive at Goibibo
Makes automation simple and great!
WebEngage is the right tool if you're looking for journey-based orchestration - It does what it says it does, and does it well.
