Travel & Hospitality
Solutions Page Own every traveler moment. Maximize every booking Capture intent, and drive revenue across search, booking, and post-trip- all in one platform. Request Demo why choose webengage Turn every booking into three more When a traveler books a flight on your platform, WebEngage helps you identify what’s missing from their trip & starts selling […]
Saudi Arabia’s SAT Reactivates Inactive Travelers & Increases Digital Bookings with WebEngage
Summary Faced with underutilized digital channels, SAT needed a scalable way to shift passengers from offline to online bookings. In partnership with WebEngage, SAT launched a hyper-targeted, behavior-driven campaign that combined automation, WhatsApp-first communication, and real-time optimization. The result: a 38X ROI, a 12% increase in online bookings, and reactivation of 18% of dormant users. […]
4 Travel Brands, 1 Automation Engine: AI That Actually Drives Revenue
Every delay in your journey automation costs you actual bookings — not vanity metrics. Here’s how four travel brands changed that: Goibibo automated 30+ journeys to engage 8M+ users with personalized flows. Almatar recovered drop-offs and boosted conversions by 28% using behavior-triggered campaigns. Travelxp built AI-led journeys connecting content and commerce — and improved booking […]
Empowering Travel Brands with Personalization
In an era where customer expectations are constantly evolving, travel brands need innovative solutions to stay ahead. Keyur Dhami, VP-Center of Excellence at WebEngage, shares how the platform’s cutting-edge personalization engine is transforming customer engagement and driving conversions for the travel and hospitality sector. From AI-driven insights to seamless data unification, WebEngage equips brands to […]
From Drop-offs to Repeat Bookings: Travelxp’s 29% Open Rate Success with WebEngage

About Travelxp Travelxp is revolutionizing the travel industry by offering an integrated travel experience that combines immersive content, curated travel experiences, and seamless OTA bookings. As a global leader in travel infotainment, Travelxp blends captivating TV and OTT content with easy-to-use booking features, guiding users from discovery to booking. With a focus on offbeat destinations […]
Saudi Arabia’s Travel Giant almatar Improves Customer Retention By 20% In 1 Year With WebEngage
About almatar Founded in 2017, the almatar app is your unrivaled platform for a delightful travel experience. We are a progressive Saudi newborn to the Online Travel Agency (OTA) industry, fueled by the team’s passion and their beloved customers’ immense support. Hence, they are remarkably expanding in the market. Through the almatar app, one can […]
Alibaba Travels Boosts International Flight Early Bookings by ~680% in 3 Months, Powered by WebEngage
About Alibaba Travels Alibaba Travels was established in 2015 to revolutionize the tourism industry in Iran. Alibaba Travels believes everyone deserves to have a safe, comfortable, and high-quality trip, and it is bringing this belief to Iran’s tourism market. Over the years, Alibaba Travels has recruited 740 people and made significant investments, resulting in successful […]
Holiday Season User Engagement Strategies For Travel And Hospitality
With the holiday season upon us, the world is buzzing with activity. From festive promotions by brands to our own joyful commitments, it’s a time of celebration and connection. For travel and hospitality companies, engaging users on their websites and mobile apps is key to spreading the holiday cheer. In this blog, we’ll unveil the […]
Top 10 User Engagement Strategies for Travel & Hospitality this Holiday Season
With the holiday season upon us, the world is buzzing with activity. From festive promotions by brands to our own joyful commitments, it’s a time of celebration and connection. For travel and hospitality companies, engaging users on their websites and mobile apps is key to spreading the holiday cheer. In this blog, we’ll unveil the […]
Post Booking Engagement: A Deep Dive Into The Travel Industry’s Newest Penchant
What is Post Booking Engagement? Post Booking Engagement refers to experience enhancement and retention marketing efforts that you put forward to keep the customer engaged after they have booked a flight, a hotel room, or any travel-related property through your mobile app or website. This translates to promotional properties like emailers, WhatsApp, web and pop-ups, […]