Shoppers Stop sees 2X jump in CRM revenue contribution with WebEngage. You can too. Take a demo now!

Serve their travel needs
at the speed of now!

WebEngage has been a great complement to our growth strategy. It provides engagement and analytics on the same dashboard, making things very easy.

Siddhant Raizada

Ex-VP Branding & Experience, Shuttl

Grow your Trips & Ride-hailing business with us

Run retargeting campaigns for your unknown visitors through Google & Facebook

Always be top of the mind of your users before their commuting needs by notifying them of anything that could have a direct impact on their experience with your brand. You can also retarget your dormant users on Facebook and Google by exporting the lookalike audience from WebEngage and running targeted ads for them.

Cross promote your ancillary services for higher retention

Apart from increasing your core metric of “rides booked”, keeping your riders informed about your add-on services & nudging them towards availing them can give a real boost to your revenues. This could be easily accomplished through WebEngage Journeys.

Get your abandoners back via multichannel marketing

The window of opportunity to get back abandoners in the case of ride-hailing is usually very small. As such, employing a multichannel approach for reaching your users on their preferred channel via discounts, incentives, rewards or even FOMO (very few drivers in the locality) can all work effectively with an automated system.

Measure rider satisfaction through transactional push notifications

Rider satisfaction involves multiple factors - driver behavior, fare breakup, vehicle condition, wait times etc. And gauging that for millions of users can get especially difficult. Enter transactional notifications, triggered during specific milestones in the riders’ lifecycle, making it easy to gauge satisfaction levels at the right times.

Retain users by sending the right communications to the right users at scale

Few platforms are built for scale. And then there are personalization & multichannel capabilities, which is what makes WebEngage unique. It’s not only built for scale but with its hyper-personalization capabilities coupled with preferential modes of communication, you can engage and retain your users with a much higher proficiency.

Identify brand loyalists to power your referrals

Use RFM Analysis to identify your best users and encourage them to be part of your loyalty club and refer others for you. Segments such as “promising” or “potential loyalists” signify your users who love to buy from you and this is the best audience to act as your brand advocates, if triggered by the right communications.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign’s performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

Proven performance and scale

Travelers engaged daily
20 M+
Uplift in repeat bookings
0 %
Abandoned booking recovery
0 %
Boost in conversions
20 %

Why teams choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Services

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Not just an interface - A real face

After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.

Ankur Gattani

Chief Growth Officer


The Travel & Hospitality Master Pack

A 3-in-1 collection to help you scale up your Travel and Hospitality user engagement and retention


Customers Globally

350 Million

Users Engaged Monthly

110 Billion

Events Tracked Monthly

45 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

400+ Million

Monthly Active Users Engaged

Take the next step. Build more meaningful relationships with your travelers.

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We approached WebEngage when we were unhappy with a competitor's product. We wanted excellent service, which is one of WebEngage's intrinsic values. From Oberoi Hotels & EazyDiner to The Postcard Hotel, we're a 100% WebEngage client!

Kapil Chopra

Founder - EazyDiner & The PostCard hotel

Global brands trust WebEngage


Supercharge Your Startup's Growth

The Program helped us scale our business faster and bring down acquisition costs with time.


Ankit Agarwal

Founder, PHOOL

Become a Partner

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