- Home -
- Solutions -
- Travel -
- Trips & Ride hailing -
- Trips & Ride Hailing – Driver Experience
Support your behind
the wheels staff
on every turn!
WebEngage has been a great complement to our growth strategy. It provides engagement and analytics on the same dashboard, making things very easy.
Siddhant Raizada
Ex-VP Branding & Experience, Shuttl
Grow your Trips & Ride-hailing business with us
Incentivize your driver partners for increased conversions
An incentive program that can encourage your drivers to complete milestones related to taking more rides or getting more 5-star reviews can be a big stimulus for them. And what better way to do that than an intelligent automation platform to automate all your communications related to milestones, reminders and rewards.
Eliminate onboarding complexities for your drivers
Help new drivers quickly realize your value prop via automated onboarding workflows. These will check user actions on every step of their journey after pre-fed time frames and if a certain driver is found to be stuck somewhere, the workflow will automatically send them messages and helpful guides to complete the process.
Relay real-time feedback to your drivers 24X7
Ensure every review from your riders reaches the drivers in real-time through mobile/ in-app push notifications. While the feedback would help the drivers improve their individual as well as overall services, good ratings will encourage them to be always ready to serve.
Help your drivers with all the timely support they need
Make yourself available to your drivers through all the available communication channels and encourage them to reach out to you for any kind of driver support. Make the process seamless, with as few steps as possible, so that ultimately your revenues don’t suffer for want of better services.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
Proven performance and scale
Why teams choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Not just an interface - A real face
After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.
Ankur Gattani
Chief Growth Officer