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Even insurers aren’t insured against a bad customer experience.
Out of every 100 customers that visi…
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A millennial customer wants to purchase a health insurance policy. Like most customers of this age, …
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A Salesforce study states that over 33% of insurance customers switched brands in a matter of 12 mon…
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Who would have thought that one day people would be interacting with their doctors over text messag…
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The telecommunications industry is a behemoth that supports the foundation of contemporary communic…
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In marketing, the term ‘Aha moment’ encapsulates that instance when a person comprehends the true …
