Turn browsing into booking
by helping your travelers
re-live their micro moments
WebEngage has been a solid part of Yatra’s growth story. I hope they grow as a product and keep helping us add value to global hotel ecosystem
Mrinal Singhal
Ex-AVP Marketing, Yatra
Grow your Hotels & Hospitality business with us
Understand user preferences to provide smart recommendations
63% of your smartphone users want you to recommend products they might be interested in. Target your users, both before and after their bookings, with hyper-personalized recommendations to entail repeat bookings and also a loyal and advocative user base.
Use gamification techniques to build customer loyalty
Gamifying booking, as well as staying experiences of your users via points and rewards systems, can be a big differentiator to your retention efforts. Push customers to complete small tasks or cross minor checkpoints, and employ these gamification tactics to improve your customer loyalty.
Build a strong referral engine to power your acquisition efforts
Apart from the obvious effects on revenue, retention directly results in your users becoming brand loyalists and thereby, brand advocates. And given that this category of users are great at getting people to your platform, running targeted referral campaigns for them can be an added zero-cost acquisition source.
Use promotions to drive bottom of the funnel activity & loyalty
Discounting and promotions have long been effective mechanisms to drive final-stage purchases, re-engage dormant users as well as inspire repeat purchases. Running effective and informed promotional campaigns based on bookings and engagement history is a great tool to improve average revenue per user.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
Proven performance and scale
Why teams choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Not just an interface - A real face
After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.
Ankur Gattani
Chief Growth Officer
The Travel & Hospitality Master Pack
A 3-in-1 collection to help you scale up your Travel and Hospitality user engagement and retention
