Shoppers Stop sees 2X jump in CRM revenue contribution with WebEngage. You can too. Take a demo now!

Get all the stakeholders
to provide the same
unique experience

WebEngage has been a solid part of Yatra’s growth story. I hope they grow as a product and keep helping us add value to global hotel ecosystem

Mrinal Singhal

Ex-AVP Marketing, Yatra

Grow your Hotels & Hospitality business with us

Unify and serve enquiries for all your listed avenues from a single platform

As a hotel business, you’re probably listed on a multitude of OTAs and meta providers and it can become overwhelming to serve all the 100s of requests coming from all directions. WebEngage lets you automate your enquiry requests to all your partner platforms, reducing the manual work that’d have otherwise been required.

Communicate effortlessly to your OTA partners and meta providers

Communicate everything from inventory changes, last-minute booking cancellations to services unavailability and sudden outages, to your travel partners instantly. Keeping your meta providers always informed, with ease, would avoid any booking conflicts with your guests and result in strengthening confidence in your brand.

Occupancy rate <25%
Release 50% inventory
Trigger mail to OTA partners

Give your guests a seamless omnichannel experience

Since your guests could be making bookings using multiple devices & through different OTAs, it’s important that they have a consistent booking & staying experience. This would help you remain relevant throughout their lifecycle & connect with them on a far deeper level.

Strive to always better your services through a continuous feedback loop

Enable guests to shape your services and define how you cater to them via intuitive NPS surveys. Features such as smart user segments and behavior-based targeting, along with timely automation, will help you design effective user experiences and take your customer satisfaction several notches up.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign’s performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

Proven performance and scale

Travelers engaged daily
20 M+
Uplift in repeat bookings
0 %
Abandoned booking recovery
0 %
Boost in conversions
20 %

Why teams choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Services

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Not just an interface - A real face

After several brainstorming sessions with our customers, we come up with ideas that align with their principles and that support their future business growth.

Ankur Gattani

Chief Growth Officer


The Travel & Hospitality Master Pack

A 3-in-1 collection to help you scale up your Travel and Hospitality user engagement and retention


Customers Globally

350 Million

Users Engaged Monthly

110 Billion

Events Tracked Monthly

45 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

400+ Million

Monthly Active Users Engaged

Amplify effectiveness of Emails for engagement by 10x

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We approached WebEngage when we were unhappy with a competitor's product. We wanted excellent service, which is one of WebEngage's intrinsic values. From Oberoi Hotels & EazyDiner to The Postcard Hotel, we're a 100% WebEngage client!

Kapil Chopra

Founder - EazyDiner & The PostCard hotel

Global brands trust WebEngage


Supercharge Your Startup's Growth

The Program helped us scale our business faster and bring down acquisition costs with time.


Ankit Agarwal

Founder, PHOOL

Become a Partner

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