New Feature: Send Mobile Push Notifications to Multiple Android and iOS apps

New Feature: Send Mobile Push Notifications to Multiple Android and iOS apps

We have just released a feature that enables you to add multiple Android and iOS push credentials on your WebEngage dashboard so that you can send mobile push notifications to multiple Android and iOS apps, where each of those apps uses a different push credential.

A few of our customers have integrated the WebEngage SDK (with the same identifier / license code) on more than one of their Android apps and iOS apps. They have done so mostly because the users are common across these apps. Therefore, the marketers want the ability to analyze and engage their user base through a single WebEngage dashboard than treat users for each of these apps as different and thereby use multiple WebEngage dashboards to analyze and engage users for each of these apps. The problem is further exacerbated when you take into account that each of these Android apps has its own package name and FCM server key, or that each of these iOS apps has its own bundle identifier and Auth Key.

Previously, you could specify only a single set of Android and iOS credentials in WebEngage to send mobile push notifications. With our new release, you can now specify multiple such credentials to target multiple Android apps or multiple iOS apps.

Subsequently, when you’re creating a mobile push notification, you will now be asked to specify the Android or iOS apps that you want to send the push notification to. By default, all your Android and iOS apps are selected. Push notification being sent to each app uses its own credentials as specified above. Please note that, if you have added only a single iOS and Android credential, then you won’t be asked to specify this input as it is redundant.

That’s it! You can now successfully target users across multiple Android and iOS apps, where each of the apps has its own Push credentials.

Try out our new feature and tell us what you think of it! Or request a demo from our Success team to learn more about this feature.

  • Created: 27 May 2019
  • Last Updated: 27 May 2019

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Author

Arpit Rai VP Products, WebEngage

Arpit is the VP of Products at WebEngage. He has a keen interest in product management of SaaS products and scaling SaaS companies through thousands of customers and millions of dollars in revenues. He often blogs about his experiences with building and scaling SaaS product on his Medium publication. Prior to WebEngage, Arpit worked in product & growth at BrowserStack and was the first product hire there. Arpit is an alum of the Indian School of Business (ISB) and the National University of Singapore (NUS).


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