Best Practices in User Engagement for Online Marketplaces

Best Practices in User Engagement for Online Marketplaces

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Online Marketplaces are one of the most interesting online business models today. Interesting because they can greatly benefit from strong Network Effects, which eliminates putting in substantial marketing dollars.

Add to it the never-ending dilemma of online marketplaces – “Buyers need to see variety to buy from you but for sellers to take the pains of onboarding and start selling, they need to see the huge buyer numbers first.Fix this, and you have an ever-evolving business in your hands.

The fact is that a huge majority of today’s profitable startups are, in essence, an online marketplace. This amplifies the lure of building your business on top of one. And while there could be multiple factors that make marketplaces successful (such as zero inventory costs, greater transparency, exponential growth, buyer confidence, etc.), almost no online marketplace has been able to grow without first figuring out a solution to the dilemma.

While it depends on you, from which side you want to start building your business, let’s show you how “Engagement” can help you set the footing right for your marketplace business; specifically, in terms of,

  • Growth Hacking
  • As a Scaling Mechanism
  • And, as a Seller Enablement Tool

Let’s dive in!