Episode 34

Neil Patil

Neil Patil has travel ingrained in his DNA. Growing up surrounded by globetrotters, he transformed his experiences into a business that now boasts 100+ travel offices nationwide. With a team of 350+ experienced tour operators, Veena World strives to overcome budget constraints and craft unforgettable memories for users. Their detail-oriented products cater to different segments of travelers. Join this episode to discover how Veena World leverages technology to seamlessly blend offline and online strategies, providing engaging journeys one content piece at a time.

Ticking Off Travel Bucket Lists One Communication at a Time

30 Nov 2023 | 1 hr Podcast

Full video Podcast


In the 34th episode of The State of Retention Marketing podcast, Ankur Gattani experiences an unusual emotion—jealousy. It’s a rare occurrence for our CGO, and this time, it’s all about travel. In this special episode, Ankur delves into a conversation with Neil Patil, Founder & Director of Veena World.

Neil’s journey is rooted in a childhood surrounded by travelers, sparking the inception of Veena World, a scalable travel business. In this episode, Neil shares how Veena World strategically addressed pain points for solo travelers, the elderly, honeymooners, and luxury seekers. Their GTM strategy, fueled by user engagement and retention initiatives, is meticulously crafted.

From podcasts and newsletters to engaging with customers on various platforms, Veena World maximizes technology and social media for distribution. They share a wealth of knowledge, encouraging travelers to prioritize experiences over budgets.

Ankur and Neil delve into the significance of data and profiling, revealing how it keeps Veena World on customers’ minds between their trips, fostering repeat business.

This episode is a treasure trove for those aiming to enhance customer engagement in the travel and tour industry.

About the Guest

Neil Patil, the visionary Founder & Director of Veena World, brings over a decade of entrepreneurial expertise to the travel industry. Inspired by a family deeply rooted in wanderlust, Neil turned his passion into a flourishing venture, leading to the establishment of 100+ travel offices nationwide. Beyond his role as a business leader, Neil is an avid podcaster committed to sharing daily travel tips. His dedication to engaging with Veena World's potential and existing customers through this medium reflects his commitment to enhancing the travel experience for all.

Neil Patil

Founder & Director of Veena World

Scroll to Top

We approached WebEngage when we were unhappy with a competitor's product. We wanted excellent service, which is one of WebEngage's intrinsic values. From Oberoi Hotels & EazyDiner to The Postcard Hotel, we're a 100% WebEngage client!

Kapil Chopra

Founder - EazyDiner & The PostCard hotel

Global brands trust WebEngage


Supercharge Your Startup's Growth

The Program helped us scale our business faster and bring down acquisition costs with time.


Ankit Agarwal

Founder, PHOOL

Become a Partner

Grab your copy