Shoppers Stop sees 2X jump in CRM revenue contribution with WebEngage. You can too. Take a demo now!

Create shopping experiences
that win customers for life

A seamless, easy-to-integrate platform, WebEngage powers great engagement with effortless execution

Neeraj Sanghani

Chief Strategy Officer, MyGlamm

Grow your Direct-to-Consumer business with us

Delight customers throughout their omnichannel journey

Capture signals across all physical and digital touchpoints - from online product discovery to in-store pickup. Redesign the shopping experience for each customer to promote store trials and increase purchase frequency.

Make acquisition channels more effective by minimizing funnel drop-offs

Trace interactions across platforms by visualizing your users’ paths once they land onto your website or after doing a website search. By identifying the drop-off stages, you can better clear bottlenecks to improve conversions.

Get a 360 degree user view across all channels and touchpoints

Combine data from all sources (phones, desktop, in-store POS systems) and channels (website, social media, ad-campaigns) to enrich user profiles. This will give you a robust view to understand what appeals to your users and how they interact with your brand.

Nudge your users to convert

Create highly targeted, cross-channel campaigns that show personalized content based on customer’s past purchases or product interactions. Measure how those campaigns directly impact your KPIs and influence increased conversions.

Build customer confidence in your brand

Run highly engaging cross-channel lifecycle campaigns to meet your customers wherever they are and build their confidence in your brand. Over 80% of people feel they need to trust the brand to buy from them.

Recommend products customers will love

Make sense of your user preferences to influence repeat purchases. Provide personalized experiences based on location, shopping history, demographics, communication preferences, and much more to recommend products you know your users will like.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign’s performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

7 Mins read

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts