5898

Create shopping experiences
that win customers for life

Grow your Direct-to-Consumer business with us

Delight customers throughout their omnichannel journey

Capture signals across all physical and digital touchpoints - from online product discovery to in-store pickup. Redesign the shopping experience for each customer to promote store trials and increase purchase frequency.

Make acquisition channels more effective by minimizing funnel drop-offs

Trace interactions across platforms by visualizing your users’ paths once they land onto your website or after doing a website search. By identifying the drop-off stages, you can better clear bottlenecks to improve conversions.

Get a 360 degree user view across all channels and touchpoints

Combine data from all sources (phones, desktop, in-store POS systems) and channels (website, social media, ad-campaigns) to enrich user profiles. This will give you a robust view to understand what appeals to your users and how they interact with your brand.

Nudge your users to convert

Create highly targeted, cross-channel campaigns that show personalized content based on customer’s past purchases or product interactions. Measure how those campaigns directly impact your KPIs and influence increased conversions.

Build customer confidence in your brand

Run highly engaging cross-channel lifecycle campaigns to meet your customers wherever they are and build their confidence in your brand. Over 80% of people feel they need to trust the brand to buy from them.

Recommend products customers will love

Make sense of your user preferences to influence repeat purchases. Provide personalized experiences based on location, shopping history, demographics, communication preferences, and much more to recommend products you know your users will like.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like Mobile Push, Email, WhatsApp, Facebook, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

SUCCESS STORY

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

SUCCESS STORY

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

SUCCESS STORY

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

E-commerce Marketing Automation Guide 2020 For Exponential Growth
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E-commerce Marketing Automation Guide 2020 For Exponential Growth

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3 Reasons Why Customers Abandon Shopping Carts Online
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3 Reasons Why Customers Abandon Shopping Carts Online

Confessions of a Customer: “Why I usually abandon my cart” Last Friday, while having dinner with my ...

Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

60 Billion

Events Tracked Monthly

10 Billion

Messages Sent Monthly

120K

Cross-Channel Campaigns

250 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers