By using WebEngage we are able to map our entire CRM activities in a well-formatted & personalized manner.
Saumil Gupta
Senior Online Marketing Manager, FirstCry.com
Grow your Fashion, Home & Lifestyle business with us
Know where customers are falling off on their way to making a purchase
Visualize where your users go when they land onto your homepage or what they do after searching for an item. Identify the stages where they drop off and clear bottlenecks to improve your conversions.
Increase conversion rates with targeted messaging campaigns
Create highly targeted, cross-channel campaigns that show hyper-personalized content based on customer’s past purchases or offers from their favorite brands. Measure how those campaigns directly impact your KPIs to keep improving upon them.
Winback abandoned carts
Recover those abandoned cart sales by persuading users with personalized communications to complete their pending purchases. Triggered messages have been proven to reclaim lost revenue by up to 42%
Recommend products that customers will love
Incorporate behavioral learnings of your users into your sales processes to proactively identify upselling opportunities. Send out consistent and personalized product recommendations to boost sales revenue by 10-30%.
Turn shoppers into loyal customers
Learn what keeps your users coming back, by implementing event-based analytics throughout your platform. Then promote the product features that drive customer loyalty to get up to a 2x increase in repeat order rate.
Build an efficient self-service flow for your customers
Help customers find what they’re looking for faster, and in a way that is cost-effective for your business. This will help serve customers at scale, bringing customer service response times down by 25%.
Share delivery status alerts for enhanced transparency
Keeping your customers in the know of the proceedings of their orders, through status alerts, is a great way to strengthen customer confidence in your brand. Furthermore, these delivery alerts increase transparency as well as the frequency of your platform visits.
Reactivate your churned customers
Win those lost customers back by getting them to interact with your relevant and personalized messages. Persuade them using coupons, promotions or special sales offers, to improve your retention and conversion rates.
Align your engagement efforts to revenue generated
Discover your trending marketing channels, categories and products. Evaluate the percentage of engagement campaigns that end in a purchase and directly attribute marketing efforts to revenue made.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer
The E-commerce Master Pack
A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!
