User-friendly dashboards with excellent targeting/re-targeting capabilities & round the clock customer support.
Shahin Riaz
Lead eCommerce Product Owner, eXtra
Grow your Omnichannel Retail business with us
Drive in-store visits using geo-based targeting
Use location-based messaging to engage your foot traffic as they pass by your stores. Setup geofences around your physical stores and drive store visits by sending promotional campaigns, reminders, alerts, and much more.
Get a 360-degree user view across all channels and touchpoints
Bring together data from all parts of your business to enrich user profiles. This will give you a robust view to design cross channel promotional campaigns to understand what appeals to your users, how they interact with your brand, or why they may not be ready to buy from you yet.
Personalize experience based on both online & offline behavior
Provide world-class clienteling with personalized experiences based on shopping history, demographics, communication preferences, and much more. Create a great experiential retailing experience for your customers and ensure they keep coming back, boosting conversion rates by over 3x.
Create a seamless Omnichannel Experience to build customer confidence in your brand
Customers expect a seamless experience across every channel, whether they are shopping in-store, online, or through a mobile app. Through WebEngage’s integrations and APIs, all your systems can communicate with each other, helping you earn their trust by delivering a transparent and consistent experience throughout, in turn ensuring a faster inventory turnover.
Let customers guide your recommendation strategy
Capture experience signals across all physical and digital touchpoints–from online product discovery to in-store pickup. Combine the omni-channel feedback of your customers and redesign their shopping experience to guide your product recommendations strategy.
Engage customers across multiple touchpoints to enhance catalog discovery
Not just online but your offline stores need apt catalog discovery as well. Increase your average transaction value by up to 23%, by triggering optimized forms that entice your in-store visitors to join your email list for exclusive offers, updates, new arrivals and more.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer
The E-commerce Master Pack
A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!
